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Is Money Saving Expert is acting fraudulently?

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Comments

  • Exile_geordie
    Exile_geordie Posts: 5,094 Forumite
    powerful_Rogue wrote: »
    Have you actually looked at the "Contact Us" link at the bottom of every page?

    Specifically the section relating to cashback - as I believe you are talking about and not affiliate links.

    http://www.moneysavingexpert.com/faqs/where-is-my-cashback/


    The trouble wit the stuff at the bottom of the page is that it is well past the fast reply and next page button which most people would never scroll down too as its quite a way past it.
    Dont rock the boat
    Dont rock the boat ,baby
  • powerful_Rogue
    powerful_Rogue Posts: 8,451 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Exile_geordie wrote: »
    The trouble wit the stuff at the bottom of the page is that it is well past the fast reply and next page button which most people would never scroll down too as its quite a way past it.

    Its still there on every page though, not tucked away in small print on one page like most sites.

    You could have it flash up on every page as a pop up, but most people would just click the "X" without reading it.
  • bod1467
    bod1467 Posts: 15,214 Forumite
    powerful_Rogue wrote: »
    You could have it flash up on every page as a pop up, but most people would just click the "X" without reading it.

    And would also soon leave the forum due to the how intrusive such an act would feel. ;)
  • powerful_Rogue
    powerful_Rogue Posts: 8,451 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Ok, so I presume this is about the EE broadband which you got £125 in Amazon vouchers if you signed up following a link via MSE.

    A quick 10 second search of google using the term "MSE EE broadband amazon voucher" found me the following result - http://community.ee.co.uk/t5/My-Bill/Amazon-120-Gift-Certificate/m-p/192479/highlight/true#M11708
    Hi All

    Just to reiterate, if you are needing assistance with receiving / applying for your Amazon voucher and you have sent your email off to eevouchers@affiliatewindow.com and not heard anything back as yet.

    Can you please provide the following information in a private message in order to chase this up at our end for you:

    Unique Reference Number: DK......... ( found in your original confirmation email)
    Your full name:
    Mobile number:
    Home number:
    Your email address:
    Preferred contact number:

    Thanks

    Sorcha

    Sorcha is an EE Customer Service Advisor on the EE Community Forum and from reading the replies, has resolved the issue for numerous people.

    As its an EE issue, not an MSE one, I suggest you sign up and PM her your details.
  • powerful_Rogue
    powerful_Rogue Posts: 8,451 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    bod1467 wrote: »
    And would also soon leave the forum due to the how intrusive such an act would feel. ;)

    Exactly. I dont see why companies/forums have to deal with the lowest common denominator all the time. The infos available for all to see - just scroll down the page for an extra second.
  • DaftyDuck
    DaftyDuck Posts: 4,609 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 18 November 2014 at 2:52PM
    I DEMAND ANSWERS!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Sorry, what was the question again?

    Oh, and COMPENSATION FOR MY SUFFERING!!!!!!!!!!!!!! ;)

    Anyone who has so completely failed to find the "Contact Us" (in the usual place for a web page) may just have not been so thorough on other aspects....

    But ....I KNOW MY RIGHTS!!!!! COMPENSATION NOW!!!!!!!!!!!!
  • TadleyBaggie
    TadleyBaggie Posts: 6,699 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I wonder which rival site the OP is from?
  • halibut2209
    halibut2209 Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Just when I think I've read everything on this forum, something comes along and surprises me!
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Exile_geordie wrote: »
    The trouble wit the stuff at the bottom of the page is that it is well past the fast reply and next page button which most people would never scroll down too as its quite a way past it.

    Well I can understand people who have no need to contact MSE not being aware it was there.

    And I certainly can't speak for everyone.....but if I'm specifically looking for a way to contact a company, the first thing I'll do is look for a "contact us" page.

    In other words....its in plain sight for those who are actively looking for a way to contact MSE.

    But we already know OP isnt actively looking or they wouldn't still be saying theres no way to contact them when they've been provided 3 different methods within the first few replies to their thread!

    What they say is true.....you can't help someone who won't help themselves.
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    JeanetteB wrote: »
    I do think there must be a campaign to discredit MSE website if they refuse to provide contact information regarding issues with their paid for commission services.

    Is this thread the start of your campaign?

    Do you think it wise to conduct your campaign on the very website you are complaining about?

    I predict that this campaign is doomed to failure. Just a hunch. ;)
This discussion has been closed.
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