We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Compensation for delayed flights Discussion Area
Comments
-
Dear Centipede100
Many thanks for your reply I will follow what you have suggested.
Monarch did exactly the ssame thing to my partners mum and day approx 1 month after our delay.
Again they put two smaller planes on but the second one was delayed for over 16 hours this time.
Dont know what Monarch are up to but something looks not quite right to me.
Thanks0 -
-
Centipede100 wrote: »Write to BA (who own BMIbaby) and see what they say but I wouldn't hold out much hope.
I think there is some confusion here
BA did not buy bmi, IAG did - who are the holding company for BA and Iberia.
IAG then closed bmibaby down in September as no buyer could be found, bmiRegional was sold off and bmi routes were absorbed into BA
I don't think anyone would send someone to claim off Iberia but in theory they would have the same liability as BA0 -
Centipede100 wrote: »You have to accept the reason as it will be the same if you commence legal proceedings. Whether you agree with it is a different matter altogether and if you wish to challenge it to cast doubt that a bird strike is extraordinary is your job.
So you need to uncover evidence that bird strikes are fairly commonplace in aviation operations.
Sure I understand all this, but im not stating that I do not agree or disagree.. Im wondering how to find out if this event did in fact occur, regardless of whether or not its to be classified as extraordinary.
So theres no way to check if what they say occurred actually took place?0 -
Hi
Thank you so much to the Money Saving Expert for giving us this information. My husband and I were on an easyJet flight 5068 (Nice to Gatwick on 19th October 2012). The original flight was cancelled, we were offered the food coupons and another flight home that night. We eventually arrived home almost 8 hours after the scheduled arrival time. I phoned easyJet the next day and they said that we were not due compensation. I read the information about flight delays on the MSE a couple of weeks later and realised that I had nothing to lose in claiming this. I wrote to the airline using the really helpful template. To my great surprise I recieved a telephone call to say that we were due the compensation and even better, today we have received the money.
Thank you again.
Wheatyfree:j
Is there any way of keeping a record of the flights that people have been successful in claiming for?0 -
Can anyone advise please?
I have emailed Air Asia X about a flight delayed by over 7 hours in 2009 which fulfilled all criteria for max claim x 3 passengers. (No reply as yet). Unfortunately, although the airline still operates, they ceased flying from UK airports early this year (no other European flights). As such, they have no UK base. Do you think it is worth pursuing?0 -
Hello, I was hoping that someone would be able to help me.
My boyfriend and I were due to fly from London Heathrow to New York JFK on Friday 8th April 2011 at 7pm on an American Airlines plane, although we bought the tickets through British Airways. During the day we found out that the plane had been delayed by 2 hours, and when we got to Heathrow, it was delayed by even longer due to a fault with the plane. They eventually got us on the plane, but I think it was after midnight by the time they decided that it couldn't take off.
We weren't given the option of cancelling, we were merely told that we were being put up in a hotel overnight, and that our plane had been rescheduled to take off on Saturday 9th April 2011 at 11am. Most passengers had not eaten prior to getting on the plane, but all we were given in that time was a very small packet of crackers each. When were were taken back off the plane, all the food outlets were closed, and the hotels weren't doing food anymore. A lot of people went hungry because we had no way of getting from the hotel to somewhere that did still serve food.
The plane did take off at about 11am the next day, but this was 16 hours later than we were scheduled to leave. We had one day less in New York than we'd planned, and we obviously still had to pay for the hotel room in New York that we didn't sleep in that night.
I'm confused about who I should be complaining to. We bought the flight through British Airways, but the operating airline was American Airlines.
Also, does this count as a cancelled flight or a delayed flight?
Are we only entitled to compensation, or could we also get a refund?
Thank you in advance for all your help.
0 -
flyguy1000 wrote: »Sure I understand all this, but im not stating that I do not agree or disagree.. Im wondering how to find out if this event did in fact occur, regardless of whether or not its to be classified as extraordinary.
So theres no way to check if what they say occurred actually took place?
You need to write to them and say that as they have now provided you with two different reasons for the delayed flight, you are not sure which one is accurate, therefore you require documentary evidence of the reason for the delay, and that if they decline to provide such evidence within 14/21 days (whatever ime frame you choose) you put them on Notice that you intend to commence court proceedings where the onus will be on them to provide the same documentary evidence as confirmed by recent ECJ ruling (add the number, forget it right now)
I don't suppose you kept the 'don't agree with the ruling' reason (in writing I presume) did you? Excellent evidence if so.0 -
starbugged wrote: »Hello, I was hoping that someone would be able to help me.
My boyfriend and I were due to fly from London Heathrow to New York JFK on Friday 8th April 2011 at 7pm on an American Airlines plane, although we bought the tickets through British Airways. During the day we found out that the plane had been delayed by 2 hours, and when we got to Heathrow, it was delayed by even longer due to a fault with the plane. They eventually got us on the plane, but I think it was after midnight by the time they decided that it couldn't take off.
We weren't given the option of cancelling, we were merely told that we were being put up in a hotel overnight, and that our plane had been rescheduled to take off on Saturday 9th April 2011 at 11am. Most passengers had not eaten prior to getting on the plane, but all we were given in that time was a very small packet of crackers each. When were were taken back off the plane, all the food outlets were closed, and the hotels weren't doing food anymore. A lot of people went hungry because we had no way of getting from the hotel to somewhere that did still serve food.
The plane did take off at about 11am the next day, but this was 16 hours later than we were scheduled to leave. We had one day less in New York than we'd planned, and we obviously still had to pay for the hotel room in New York that we didn't sleep in that night.
I'm confused about who I should be complaining to. We bought the flight through British Airways, but the operating airline was American Airlines.
Also, does this count as a cancelled flight or a delayed flight?
Are we only entitled to compensation, or could we also get a refund?
Thank you in advance for all your help.
The flight was delayed. You took the flight, so there's no entitlement to a refund. Your claim is against British Airways IMO.0 -
Prisoner_Cell_Block_H wrote: »Can anyone advise please?
I have emailed Air Asia X about a flight delayed by over 7 hours in 2009 which fulfilled all criteria for max claim x 3 passengers. (No reply as yet). Unfortunately, although the airline still operates, they ceased flying from UK airports early this year (no other European flights). As such, they have no UK base. Do you think it is worth pursuing?
The chance of approx €1000 is, to many people, worth pursuing of course
as the initial part of the pursuit is of low cost to you. 0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 350.6K Banking & Borrowing
- 252.9K Reduce Debt & Boost Income
- 453.3K Spending & Discounts
- 243.5K Work, Benefits & Business
- 598.3K Mortgages, Homes & Bills
- 176.7K Life & Family
- 256.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards