HATTON GARDEN METALS Feedback Thread

This thread caught my eye other day so i dug out old wedding and engagement rings as its not like they'll be used again lol! Sent off yesterday, email and paid today, great service highly recommend

Yet another very happy customer! One broken gold chain, offered £38.50 by one local jeweller, £51 by another. Fortunately I had checked the online prices and knew these were not enough. Sent it off to Hatton Garden Metals yesterday, £76.70 in my bank account less than 24 hours later.

Very efficient service as well as an excellent price. Highly recommended.

If you've used this company, please can you tell us the following...

• When did you use it (this week)
• What did you send it (gold and silver jewellery)
• How much did it promise you (what I was expecting)
• How much did it deliver (what I was expecting)
• How efficient was the service (very efficient)
• If it didn't deliver the full amount, what was its reason
• Anything else other people should know

Like many people, I was suspicious of the newbie members who post in praise of Hatton Garden Metals..........simply because it's possible that they are in some way connected to the company and posting to promote their business.

However, there are several long time forum members who have posted with positive comments on this thread...........so I was willing to give it a try.

I was very worried about the Post Office Special Delivery service because you hear stories about post going missing. I was very reassured by the PO assistant who took my package and told me that it goes into a locked cupboard until it's collected.

The package arrived before 1pm the following day and within the hour I received an email from Hatton Garden Metals to confirm the contents (weight and price) were what I was expecting.

Payment was also received promptly............so I'm very pleased with the Hatton Garden Metals gold selling experience.:T

As an [STRIKE]old timer [/STRIKE]:o established member of the forum, I hope my feedback helps you with your decision to use them.

Regards

Nile

Had my second positive experience with HGM this week, this time selling broken jewellery, on behalf of my elderly mum.

If you've used this company, please can you tell us the following...

• When did you use it (yesterday)
• What did you send it (gold and silver jewellery)
• How much did it promise you (approx £77)
• How much did it deliver (£84.75)
• How efficient was the service (sent package 1st class yesterday, cheque payment sent out today)
• If it didn't deliver the full amount, what was its reason - (paid out slightly more than expected as my weighing scales were inaccurate).
• Anything else other people should know - (payment can be made into bank account same day, but we asked for a cheque as mum doesn't like giving bank account details to strangers! )

My mum was astonished to get nearly £85 for a few broken and mismatched earrings. She says she would have been pleased with £5-10 and I can now see how easy it must be for those 'town centre' gold buyers to make a huge profit from their more naive customers!

Well done Hatton Garden, we have recommended the whole family! :T