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• FIRST POST
• ProDave
• By ProDave 1st Oct 19, 1:37 PM
• 1,319Posts
• 1,580Thanks
ProDave
I am with Octopus for my electricity. When you submit a meter reading on line, you then get a go at spinning their Wheel of fortune.

This is a wheel divided into 12 segments, of which five are £0 and seven have a value, most £1 but there is one £512.

Now I have spun the wheel 12 times now and won nothing. The law of probability suggests of 12 spins, with only five segments being £0 I ought to have won something by now.

So to try and determine if there is any chance of winning something, even just £1, I invite anyone that has won something to please tell us and how much. And how many spins it took before you won?
Page 1
• ProDave
• By ProDave 1st Oct 19, 2:08 PM
• 1,319 Posts
• 1,580 Thanks
ProDave
My point though is to find out if it is really possible to win, or if it is rigged. So it would be interesting to hear for example someone saying I won £1 after 15 spins.
• ProDave
• By ProDave 1st Oct 19, 4:06 PM
• 1,319 Posts
• 1,580 Thanks
ProDave
Thanks for explaining that.

Now then, Octopus do say you can submit a meter reading whenever you like. Who is going to send a meter reading every single day to get more spins on the wheel?
• Neil Jones
• 1st Oct 19, 4:38 PM
• 3,296 Posts
• 2,415 Thanks
Neil Jones
Thanks for explaining that.

Now then, Octopus do say you can submit a meter reading whenever you like. Who is going to send a meter reading every single day to get more spins on the wheel?
Originally posted by ProDave
Actually if you'd read the link properly it says "You get one spin per month, per fuel". So you can submit every day if you want, you're still only going to get up to two spins.

Personally I would say that things like this are just a bit of fun, nice if you win, not the end of the world if you don't.
• EnergySaving
• 27th Dec 19, 6:15 PM
• 1 Posts
• 2 Thanks
EnergySaving
We won on the Octopus Wheel of Fortune a couple of months ago and noticed that the prize had not been credited to our account. When we emailed Octopus Customer Services to enquire after our prize, Adman emailed back saying, "Please be kindly advised that looking at your account we were unable to find any credited prize". Er yes, we already knew that Adnan because we just emailed Octopus to ask where it was.

Adnan asked for a screenshot or photo to prove we had won. Silly us. We trusted that their computer systems would work as designed and pay out, therefore we did not take screenshots. I have asked for an escalation point and for the matter to be referred to their IT department, but Adnan has suddenly gone very quiet. Hopefully this is because he is enjoying a well earned seasonal break and will reply when he is back in the office again.

Lesson learnt. If you do win on the Octopus Wheel of Fortune, take a screenshot like @PeteCBarrett, just in case...
• rstmart
• By rstmart 28th Dec 19, 2:24 PM
• 6 Posts
• 2 Thanks
rstmart
was with Octopus for around 18-months and never had any wins on wheel of fortune, saying that was v.happy with service but left as d/d went up massively and could 'supposedly' get better deal with Scottish Power + cashback.
• Streaky Bacon
• 28th Dec 19, 4:04 PM
• 233 Posts
• 149 Thanks
Streaky Bacon
This is a wheel divided into 12 segments, of which five are £0 and seven have a value, most £1 but there is one £512.

Now I have spun the wheel 12 times now and won nothing. The law of probability suggests of 12 spins, with only five segments being £0 I ought to have won something by now.
Originally posted by ProDave
You may need to swot up on statistical probabilty.

Just like when you toss a coin 12 times, on the 12th time it's still a 50/50 chance it will be heads, irrespective of the previous 11 results, including if they were all tails.

That is because each event is discrete.
Originally posted by EnergyTwist
That's true past results don't change the probabilities with the next spin, but presumably the OP was suggesting that the probability of spinning 12 times and winning nothing, is low.

The chance is 5/12 ^ 12, which is 1 in 36,520

Tossing a coin and getting heads a hundred times in a row, has a very low probability, but it doesn't change the fact that on the next toss, the chance is still 50:50

It seems that the OP's low probability outcome is explained in your later post when you point out that, it fact the wheel is just a way of showing the result, rather than an indication of the odds of winning.
• elsiepac
• By elsiepac 28th Dec 19, 6:18 PM
• 1,846 Posts
• 13,224 Thanks
elsiepac
I haven't won when I do the Wheel of Fortune but super annoyingly when I go through the app (which is what it's designed for) it doesn't offer it to you so I always forget about it!
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SPC No 074
GC: Jan 20 £tbc/£250
Vegan 27-8-13
• M0ney
• By M0ney 29th Dec 19, 2:10 PM
• 453 Posts
• 209 Thanks
M0ney
I'll piggy back onto this thread with a question of my own. I'm getting a smart meter from Octopus next month for my electric, will I still get my 2 free spins? Ive never had a smart meter but I'm assuming that I'll no longer need to manually read my meter.
• elsiepac
• By elsiepac 1st Jan 20, 11:22 PM
• 1,846 Posts
• 13,224 Thanks
elsiepac
M0ney good question - I found they are quick to respond on their contact form though so I'd definitely put the question to them! Why should you miss out!
I'm a Board Guide on the Old Style, Greenfingered, Energy & Going Out Deals boards which means I'm a volunteer to help the boards run smoothly and I can move and merge threads there. Please remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this) Any views are mine and not the official line of MoneySavingExpert.
SPC No 074
GC: Jan 20 £tbc/£250
Vegan 27-8-13
• 2nd Jan 20, 9:39 AM
• 1,068 Posts
• 3,108 Thanks
I'll piggy back onto this thread with a question of my own. I'm getting a smart meter from Octopus next month for my electric, will I still get my 2 free spins? Ive never had a smart meter but I'm assuming that I'll no longer need to manually read my meter.
Originally posted by M0ney

No, you don't get the free spins if you have a smart meter. We have an Octopus smart meter so we can be on Octopus Go and since it changed their is no need to enter meter readings; so no spin of the wheel.
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• Umiamz
• By Umiamz 2nd Jan 20, 1:21 PM
• 122 Posts
• 50 Thanks
Umiamz
No, you don't get the free spins if you have a smart meter. We have an Octopus smart meter so we can be on Octopus Go and since it changed their is no need to enter meter readings; so no spin of the wheel.

Yes, you do still get free spins. They'll tell you the direct URLs for the wheel if you ask them but you only get one 'spin' per fuel per month.
• MikeM
• By MikeM 15th Jan 20, 6:31 PM
• 59 Posts
• 25 Thanks
MikeM
Many Spins No Wins !

Like much gambling perhaps - 'just a bit of fun'

As it is only software it could easily be 'rigged'
• Pat A
• By Pat A 21st Jan 20, 1:50 PM
• 1 Posts
• 1 Thanks
Pat A
First ever spin - won £1
• pooch
• By pooch 21st Jan 20, 2:07 PM
• 822 Posts
• 409 Thanks
pooch
First ever spin - won £1
Originally posted by Pat A
Fisrt ever post too, I see. Congratualtions!
• roddydogs
• 21st Jan 20, 2:54 PM
• 6,523 Posts
• 2,837 Thanks
roddydogs
But did you actually get it?