Got an email I won a trip to Barcelona, but...

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  • CrazyCat
    CrazyCat Posts: 95 Forumite
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    Ok, I've had a "we're sorry" email/technical error email.

    Took them a while but at least they got there in the end:T
  • lfc4eva
    lfc4eva Posts: 1,620 Forumite
    Name Dropper Photogenic First Post First Anniversary
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    spacer.gifDear valued customer,
    We sincerely apologise, it appears that due to a technical error you have received an email stating that you have won a trip for two to Barcelona. We are sorry to say that this is not the case.
    We apologise again for any inconvenience caused.
    spacer.gif
  • MarkyLou
    MarkyLou Posts: 316 Forumite
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    Just received this:


    Dear valued customer,

    We sincerely apologise, it appears that due to a technical error you have received an email stating that you have won a trip for two to Barcelona. We are sorry to say that this is not the case.

    We apologise again for any inconvenience caused.
    A MASSIVE thank you to everyone who posts comps :beer:
  • tranmereforever
    tranmereforever Posts: 823 Forumite
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    "Dear valued customer,

    We sincerely apologise, it appears that due to a technical error you have received an email stating that you have won a trip for two to Barcelona. We are sorry to say that this is not the case.

    We apologise again for any inconvenience caused"
    July 2015 Wins- Shaun The Sheep Goody Bag, 4x Books

    Year to date: £786

    Total to date ( Since 2008 ) = £37,345 :eek:
  • titchylin
    titchylin Posts: 1,382 Forumite
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    I WANT ONE.........................NOW

    rji13q.jpg
  • Elsbells21
    Elsbells21 Posts: 1,702 Forumite
    First Anniversary Combo Breaker
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    Dear valued customer,
    We sincerely apologise, it appears that due to a technical error you have received an email stating that you have won a trip for two to Barcelona. We are sorry to say that this is not the case.
    We apologise again for any inconvenience caused.

    Bit of a rubbish response but at least a response,
  • layla1979
    layla1979 Posts: 1,687 Forumite
    I won, I won, I won!
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    Dear valued customer,

    We sincerely apologise, it appears that due to a technical error you have received an email stating that you have won a trip for two to Barcelona. We are sorry to say that this is not the case.

    We apologise again for any inconvenience caused.
    Thanks to everyone who posts
    @laylafletcher FB layla fletcher
    IM GETTING MARRIED :happyhear
  • SuzSquirrel
    SuzSquirrel Posts: 143 Forumite
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    Yep, I got mine too. Got there in the end. :-(
  • pavers
    pavers Posts: 753 Forumite
    First Anniversary First Post
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    Sorry email received
    Wins:
    Mar 23 - Ridge Wallet
    Mar 23 - Blackpool family trip
    Dec - Klean Kanteen water bottle
    Nov - TWS1 Edifier headphones
  • Treacle1983
    Treacle1983 Posts: 979 Forumite
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    Fair enough to have human error and a mistake - but they should have emailed out to everyone again by now and phoned back those they promised to call.

    They've ignored people post on their facebook page as well - wouldn't have hurt them to post saying looking into it etc..

    Might be a genuine mistake but a lot of us will have been in the same 'wow - omg - moment' and now feel totally gutted.
    Not really comping any more as too ill - but hoping to win £1000+ in 2017 in cash prizes - watch this space!
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