LloydsTSB PPI Payment

gringo2000 wrote: »

Have you had any further response from Lloyds TSB since you sent them confirmation that you were accepting their offer?

If so, what did they say?

If not, my advice would be to send them a polite but firm letter stating that they made you an offer in March 2012 and you have since sent them confirmation that you wish to accept their offer but have heard nothing since. Make it clear that this is further confirmation that you wish to confirm their offer (incase it got lost in the post - or they've conveniently lost it....).

As they've made you an offer, they have admitted that they owe you money - therefore, if you give them a fair deadline, you can claim your money back via court - so politely state in your letter that you are setting them a deadline of 35 days (28 days + 7 days to allow for postal time) from the date of your letter.

Then print TWO copies of your letter and send them to the following address by RECORDED POST (this ensures that you can get a proof of delivery should they say they haven't recieved it....)

Letter One:
Lloyds TSB,
PPI Customer Relations,
BX1 1LT.

Letter Two:
Lloyds TSB,
Tredegar Park,
Newport,
NP10 8SB.

The first address is their PPI address - and the second address is their main headquarters.

The threat of court usually results in them paying up - it worked for me, and its worked for others on here too after I told them what I did to get my money. Thats because Lloyds know that if you take them to court, and you win your case (which you should do if they've admitted that they owe you money and you've set them a fair deadline to pay up by), they'll have to pay you the money that they owe you anyway - plus additional court costs.

I hope that helps!

Remember the important parts - give them a fair deadline to pay you by (ie, you can say on Monday that you want paying by Friday - you have to be fair. The general guideline on the courts website is, if I recall, 14 days minimum - any less and your court case will be thrown out on the grounds that you haven't set a fair deadline). Make sure you also send your letters by recorded post. This is vital because if Lloyds fail to respond, the courts may want to see proof that Lloyds TSB have recieved the letters. If you have a proof of delivery, you have evidence. If you don't have proof of delivery, they could say the letters have been lost in the post - and you can't prove otherwise, and would probably lose your case.

DO NOT email them your deadline. Do everything by post. Emails can get lost in cyberspace - or they can be picked up by someone else and lost/buried on a system and forgotten about.