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Why is dealer being awkward about vehicle collection?

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Comments

  • Nobbie1967
    Nobbie1967 Posts: 1,679 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Probably wants to sell you some tyre insurance or other products which will give them high commissions.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    As above. He wants to be the one flogging you GAP insurance, ceramic paint protection coating, chip insurance etc, because their profit on these is usually more than on the car.
    No free lunch, and no free laptop ;)
  • loskie
    loskie Posts: 1,761 Forumite
    Part of the Furniture 1,000 Posts
    he will only get commission if he gets a good customer satisfaction survey. Maybe if he is not present to hand over then a big part of the survey will not relate to him and so he will not get paid.
    Why don't you ask him and try to come to a satisfactory arrangement for both of you?
    Don't let it spoil the experience.
  • moggy12
    moggy12 Posts: 45 Forumite
    Tenth Anniversary Combo Breaker
    this happened to me when collecting my Tiguan waited 7 months for delivery and sales person wanted me to wait another week after car coming in has he was on a training course I said no way after waiting 7 months for delivery in the end he got another sales person to do the handover its your car do what you want
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    macman wrote: »
    As above. He wants to be the one flogging you GAP insurance, ceramic paint protection coating, chip insurance etc, because their profit on these is usually more than on the car.
    He wont be trying to sell GAP on the day you collect the car, this would be illegal.
  • George_Michael
    George_Michael Posts: 4,251 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    neilmcl wrote: »
    He wont be trying to sell GAP on the day you collect the car, this would be illegal.

    I know that the dealers are no longer allowed to sell GAP insurance as a package with the car on the same day that the vehicle is purchased but I've not heard anything about not being allowed to sell it when the vehicle is collected.
  • Supersonos
    Supersonos Posts: 1,080 Forumite
    1,000 Posts Third Anniversary Name Dropper
    moggy12 wrote: »
    this happened to me when collecting my Tiguan waited 7 months for delivery and sales person wanted me to wait another week after car coming in has he was on a training course I said no way after waiting 7 months for delivery in the end he got another sales person to do the handover its your car do what you want

    I'll never understand why people just don't even bother with punctuation.
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,935 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Supersonos wrote: »
    I'll never understand why people just don't even bother with punctuation.
    I’ll try and help.
    This happened to me when collecting my Tiguan Waited 7. Months for delivery and sales. Person wanted me to wait another week after car coming in. Has he? Was on a training course I said. No way, after waiting 7 months? For delivery in the end he got another sales person. To do the handover it’s your car. Do what you want!
  • Mercdriver
    Mercdriver Posts: 3,898 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    Aylesbury_Duck wrote: »
    I’ll try and help.

    Valiant effort.
  • Scrapit
    Scrapit Posts: 2,304 Forumite
    1,000 Posts Second Anniversary Name Dropper Combo Breaker
    neilmcl wrote: »
    He wont be trying to sell GAP on the day you collect the car, this would be illegal.
    Nope .
This discussion has been closed.
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