National Parking Enforcement ( NPE ) £60(£100) for 4 minutes! The battle begins

Cheers for the input guys. I have acted on your advice and I think that I am ready to go. I cannot find an email address for the property owner, so I am going to send a letter signed for.

Please let me know if there are any other tweeks I need to do...

[ LETTER TO PROPERTY OWNER ]

Dear Sir or Madam,

I am disheartened and disappointed to report that on XXXX, I was issues a parking charge notice by post from National Parking Enforcement Ltd for £100.00 (PCN: XXXX) on behalf of XXXX at XXXX.

A vehicle (of which I am the registered keeper) stopped momentarily on a side road at the address, following which the driver exited the car and read the relevant restricted parking signs. The driver heeded the information, re-entered the vehicle and left the property, a sequence of events that took 3 minutes.

Despite engagement by myself, NPE refuse to abandon the charge levied, have escalated the charge to £160.00 and have passed my personal information to third parties despite explicit requests not to do so. This includes to their solicitors (Gladstones), who have now issued me a 'Letter Before Claim' (ref. XXXX). NPE have take this action on your behalf, despite the case representing a clear instance of the driver correctly acting within the 'grace period' of article 15.1 of the International Parking Community's 'code of practise' (of which NPE claims to be an accredited member), namely that:

'Drivers should be allowed a sufficient amount of time to park and read any signs so they may make an informed decision as to whether or not to remain on the site.'

Prior to the incident, I was not aware of PROPERTY OWNER. To my dismay, I have since discovered similar cases to my own reported in the local press (see article from the LOCAL PAPER 18/07/2013 WEBSITE HYPER LINK). I fear that my own experience may not be an isolated one and I am shocked and saddened that you appear to tacitly support the wrongful actions of NPE and the unjust charges levied in my case and others.

It is therefore with great regret that, should this case progress to a claim, I will be writing to the LOCAL PAPER , XXXX (MP) and Party Councillor XXXX (who has recently taken a well publicised interest in the predatory activities of NPE in the area) to relay my concerns and outrage reference the case and the actions taken by NPE on behalf of the XXXX. Myself, my family and my friends also intend to boycott the nearby XXXX shopping centre and to contact individual traders located there, to notify them of the boycott. I will also initiate civil action to recover damages reference the sharing of my personal data without consent.

I remain hopeful and optimistic that the situation does not progress to this stage and that it can be resolved amicably. I would welcome any intervention or advice that you may be able to provide in the interim. I have no intention of pursing the matter further should all charges and claims be dropped by yourselves, NPE and Gladstones Solicitors.

At the very least, I remain extremely grateful for your valuable time and I look forward to hearing from you at your earliest convenience.

Thank you.

Kind Regards,


[ LETTER TO NPE, SAR ]

Dear Sir or Madam,

Subject access request - Data Protection Act 2018 / General Data Protection Regulations (GDPR)

ADDRESS

Reference: PNC XXXX

Please supply the data about me that I am entitled to under data protection law relating to myself:

1. ALL photos taken reference my case. (On furnishing these, please confirm in writing that the photos provided constitutes ALL photos held by yourselves reference my case).
2. ALL video footage taken reference my case. (On furnishing this, please confirm in writing that the video footage provided constitutes ALL video footage held by yourselves reference my case).
3. A close up of all of the signs, on the day in question.
4. Evidence that you have paid a debt collector.
5. Evidence that you have sought and received my personal information from the DVLA.
6. All letters and emails, sent and received, reference my case, including any appeal correspondence.
7. All data held reference the case and a full copy of the PCN (On furnishing this, please confirm in writing that it constitutes ALL data held by yourselves reference my case).
8. A list of all PCNs you consider are outstanding against me. (Please note that any claim must be for all PCNs in one claim, not several separate claims).

Please ensure that the information is sent to me by email to XXXX and by post to the aforementioned address.

If you need any more data from me to confirm my identity please let me know as soon as possible. Please note that I should NOT have to provide intrusive and excessive identification such as a passport or driving licence to obtain this. That I have been sent a Parking Charge Notification and a Letter Before Claim, to my address, demonstrates that you already hold sufficient data to identify me. It may be helpful for you to know that data protection law requires you to respond to a request for data within one calendar month.

If you do not normally deal with these requests, please pass this letter to your Data Protection Officer, or relevant staff member. If you need advice on dealing with this request, the Information Commissioner’s Office can assist you. Its website is ico.org.uk or it can be contacted on 0303 123 1113.

Yours faithfully


[ LETTER TO GLADSTONES ]

ADDRESS

Dear Sir or Madam,

I am writing to confirm that the above is my 'address for service' as the registered keeper referenced in the 'Letter Before Claim' dated XXX, XXXX.

I have sent your client (National Parking Enforcement Ltd.) a 'Subject Access Request' and therefore require restriction of data processing. As a result the case should be put 'on hold'.

Yours Faithfully,

Coupon-mad wrote: »

You are very polite, but I like those letters.

I would be a bit more forceful to Gs to try to stop their tedious letter back:

Nice. I will incorporate it into my letter and thank you for the compliment. My tactic was to avoid being too confrontational, to the property owners in particular. The easiest outcome for me would be for them to intervene and get the whole thing dropped. 'You catch more flies with honey than you do with vinegar' and all that. Figures that they are more likely to help if I am not overly confrontational and aggressive. That would only make them defensive. I was keen not to give threats, rather just politely present them with the concequences of what will happen.

All of that said, I fully expect it to go to court. From what I gather, the property owners have maintained ownership of a number of carparks in the area, soley for the purposes of extracting money via parking charges. Shameful and already well documented in the local press and posted in on this thread. I am ready for court though. As stated, I wouldn't be losing much more than already demanded and it would actually be an interesting learning experience and useful, should I ever need to be involved in small claims, or other court proceedings in future (not that I plan to!)

Again thank you for your help. I will post back when I get responses.