The mystery shopping thread - part 4

leila1

Hollypear wrote: »

Thanks everyone who replied. Your comments are spot on.The allocator I spoke to said they got frustrated at people accepting these jobs as if we all refused them they would go to another company.

Can anyone come up with a logical reason why you have to buy this brand of lager. Why, why why. At least when you bought wine you could use it and the receipt proved you were there.

And I can tell you as a trained nurse people often go to pharmacies, ask for a recommendation and if they are more than a prescription cost say no thanks I will go to my GP and get a prescription.So what is the reason for making you buy the tablets anyway. Surely they are testing how well the pharmacist does at giving advice and a recommendation. So long as you mention the recommendation in your report why do you have to purchase the tablet. Particularly if you don't have hay fever.

I don't understand this. I don't even log on to that company's website anymore but there a lots of newbies still learning and trying to prove themselves ect and they are the ones that are falling victims here.
Why put out a job that demands too much only for it to be taken back as refused? This is a very wrong way of doing things.

They should admit that they do not want to pay enough. I have spoken to an allocator in the past and they have said the opposite. These people are constantly putting a lower bid to clients so they can gain contracts. So if the works doesn't get done why are they phoning around? If they beblieve that they could do the work for that price then let them get out of their offices and drive the miles themselves and drink the lagger.

leila1

Hazzanet wrote: »

Totally agree HP. Recently saw a sports shop which I fancied doing on one of the main sites, and it gave a reasonable reimbursement, but a derisory fee for the time and effort involved. The due date came and went, and was extended, then I got an e-mail (generic of course) asking whether I was interested. I responded to it to the effect that the fee wouldn't pay the petrol there, never mind there and back (5 miles away from me!).

We need to keep rejecting these jobs with piddly fees.

Now you can take these if they are local to you and take the goods back for a refund. It works out just fine.

cookinmummy

leila1 wrote: »

If they beblieve that they could do the work for that price then let them get out of their offices and drive the miles themselves and drink the lagger.

Yes - put the shoe on the other foot! I bet it would be an eye opener for them:rotfl:

Hazzanet

leila1 wrote: »

Now you can take these if they are local to you and take the goods back for a refund. It works out just fine.

I thought that also, but I don't see why I should have to resort to this. The fee should be good enough to do the job in the first place IMHO.

princess_leia_3

Uh oh, I did a bank today and could not get to the counter as the reception guy was just too good and took me to an ATM machine to pay in cheque (didn't know you could do this without a card :rolleyes:)
So I am now waiting to hear whether they will pay me or not....I am not inputting the results for them to tell me that afterwards
Anyway I had a nice lunch and a spot of reimbursement shopping too so it was still worth my while if even if they don't want to pay me :mad:

eenysmum

I've had that before Princess Leia. Even got up to the cashier once and they've refused to let me pay the cheque in and walked me to the machines to pay in without a card (oooh isn't technology a clever thing :rolleyes: )
I got paid no problem so I wouldn't worry too much - think the bank actually want their staff to be moving us away from the counters so this might actually get them more brownie points rather than being a negative on their report.

princess_leia_3

Thanks eenysmum, I hope so, I hope they get back to me soon as I will need to do the report tonite

eenysmum

and while I'm actually showing my face rather than lurking as I usually do - I was talking to the manager of a branch of this particular bank and he was telling me how important the MS report is to their branch bonus system. Over a certain percentage is great news but under and their bonus goes right down the pan. That said he did say he was happy to take a bad report on the chin as long as it appeared to honestly reflect the experience the shopper had had (he thought that the comments written for clarification of negative answers helped with this) and that as his was a big branch over a number of levels it was really useful to have an extra eye on what's going on good or bad. Good to know our work is appreciated by some isn't it!

BP56134

Has anyone done the audit for bare for electrical stores? I'm having problems with the quiz, as for two questions it won't accept any of the answers available as correct! Is this a temporary glitch does anyone know?

princess_leia_3

Eenysmum - good to see you chatting, now you don't have to lurk anymore!
Yes that's good to know, this was a big branch and the desks were upstairs (never been there before thats why I had to ask where they were as no signage!) So I didn't get to see how many were open etc so that is where I might come unstuck! Hey ho I was only in there 5 mins anyway

I work in travel agent which gets shopped by GAP and as the reports are just simple yes/no etc it isn't as helpful as it could be if they were made more comprehensive like others reports (obviously the fee would have to go up for that tho haha!!)