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Online Scam Website Wii Fit (zavvi impersonation)

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  • I've just checked my credit card bill and there is a transaction which I don't recognise for £293 from Zavvidirect.com on it, hence googling and finding this thread. Unlike the other posters though, we haven't purchased anything for this amount or bought a wii fit from anyone so it seems my card has been used fraudulently as well as with a dodgy company.
    I've told the credit card company who have cancelled my card, but they wouldn't confirm I would definitely not be liable for this payment.
    I'm just concerned reading the other posts, that I might have to pay for it. Does anyone know if I should be worried or not?
  • I paid for a wii fit on zavvi and my online bill is showing the recipient as WWW.Zavvidirect.Com INTERNET
  • spamberler
    spamberler Posts: 622 Forumite
    Part of the Furniture Combo Breaker
    I ordered a wii fit from these then realised it wasnt zavvi. I then called the company that dealt with the transaction to ask them to call the seller as i wanted a refund and within minutes I had a missed call and an email saying a refund would be sent. I got the refund too
    A dAy WiThOuT wInE iS lIkE a DaY wItHoUt SuNsHiNe
  • spamberler wrote: »
    I ordered a wii fit from these then realised it wasnt zavvi. I then called the company that dealt with the transaction to ask them to call the seller as i wanted a refund and within minutes I had a missed call and an email saying a refund would be sent. I got the refund too

    Hi,

    If you don't mind me asking when was this and how long did it take for the refund to come through?

    Thanks,
    Laura

    p.s. The charge on my card says WWW.Zavvidirect.Com INTERNET
  • update
    update Posts: 133 Forumite
    Waiting over a week still no refund

    SUN PREPAID| Limit £O - balance £800CR
    JD WILLIAMS | Limit £320---£800 - balance £10
    Next | Limit £3500 - balance £ 0
    Savings - £3350
  • happydylbob
    happydylbob Posts: 21 Forumite
    I have now asked twice for a refund but all that I have received is an email saying it has been passed to the accounts dept. Will try again.
  • chazculham
    chazculham Posts: 130 Forumite
    transaction also showing as www.zavvidirect.com on my card statement. i have emailed them twice regarding a refund and am still yet to receive a reply. pretty sure the good nor the money will show up. however i do hope i am proved wrong.
  • James
    James Posts: 2,059 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    The article Dinah Greek's produced for Computer Active and the investigation is good news, big thank you Dinah.

    It just goes to show, journalists read these forums.

    Please give your support to this posting (Click here).
  • spamberler
    spamberler Posts: 622 Forumite
    Part of the Furniture Combo Breaker
    Hi,

    If you don't mind me asking when was this and how long did it take for the refund to come through?

    Thanks,
    Laura

    p.s. The charge on my card says WWW.Zavvidirect.Com INTERNET

    I placed the order on 06/06 and got the refund through on 09/06.
    A dAy WiThOuT wInE iS lIkE a DaY wItHoUt SuNsHiNe
  • withabix
    withabix Posts: 9,508 Forumite
    Has anyone actually BEEN to the presmises claimed to be those of this company?

    Suite 16
    20 Old Steine
    East Sussex
    Brighton
    BN1 1EL


    If so, what/who is there?
    British Ex-pat in British Columbia!
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