The Great ‘Crucial Phone Numbers’ Hunt: Easy numbers for when things go wrong.

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  • moneypenny2k
    moneypenny2k Posts: 1,121 Forumite
    First Post First Anniversary Combo Breaker
    Heinz wrote: »
    But remember virtually no freephone numbers are free to call from a mobile.

    However, it is possible to make free freephone calls from your mobile's inclusive minutes (if you have a contract with gives you those) by using one of the below gateway (dial-through) numbers. If one doesn't work for you, the other will:

    0200 222 0900

    0200 222 0700

    Neither of these worked on my orange phone. Just got an NU sound. Anyone got any other ideas?
  • mobilez
    mobilez Posts: 66 Forumite
    Heinz wrote: »
    However, it is possible to make free freephone calls from your mobile's inclusive minutes (if you have a contract with gives you those) by using one of the below gateway (dial-through) numbers. If one doesn't work for you, the other will:

    0200 222 0900
    0200 222 0700
    Neither of these worked on my orange phone. Just got an NU sound. Anyone got any other ideas?

    Both of these work fine for me from landline, Orange contract, Vodafone contract, o2 prepay, Orange prepay.

    Thanks to Heinz for the tip :)
  • mobilez
    mobilez Posts: 66 Forumite
    Heinz wrote: »
    ...it is possible to make free freephone calls from your mobile's inclusive minutes (if you have a contract with gives you those) by using one of the below gateway (dial-through) numbers. If one doesn't work for you, the other will:

    0200 222 0900
    0200 222 0700

    If you can't dial either of these from your network, it may be because your network does not recognise "020 0" as a valid dialing code.

    If you have problems, give this number a try as it has a "normal" Southampton area code:

    02380 030800

    When you dial, the number doesn't ring - it just goes straight to a dialtone. At this point you dial the 0800/0808/0500 number (no need to press # etc).

    The service also seems to connect a little quicker and more often than the 0200 numbers.

    :) Mobilez
  • mobilez
    mobilez Posts: 66 Forumite
    Here are the electricity companies' emergency numbers. If i've missed any or made any mistakes, please PM

    :) Mobilez

    Central Networks (East Midlands) - 0800 056 8090
    Central Networks (West Midlands) - 0800 328 1111

    EDF Energy (East) - 0800 783 8838
    EDF Energy (London) - 0800 028 0247
    EDF Energy (pylons, substations etc!) - 08457 673 673
    EDF Energy (South East) - 0800 783 8866

    Northern Electric - 0800 66 88 77

    Northern Ireland Electricity - 08457 643 643

    npower: 0845 331 331

    Scottish Hydro Electric - 0800 300 999

    Scottish Power (Central & Southern Scotland) - 0845 2727 999
    Scottish Power (Merseyside & North Wales) - 0845 272 2424

    South Wales Electric (SWALEC) - 0800 052 0400

    Southern Electric - 08457 70 80 90

    United Utilities - 0800 195 4141

    Western Power (South Wales) - 0800 052 0400
    Western Power (South West) - 0800 365 900

    Yorkshire Electricity - 0800 375 675
  • mobilez
    mobilez Posts: 66 Forumite
    These are the electricity supply emergency numbers for those lucky enough to live off the mainland :rotfl: :

    Alderney Electricity - 01481 822 155
    Guernsey Electricity - 0800 587 0285
    Isle of Man - 01624 687 687
    Jersey Electricity - 01534 50 50 50
    Sark Electricity - 01481 832 053

    (Sark Electricity's number is not an emergency number - it appears to be their only number!)
  • mobilez
    mobilez Posts: 66 Forumite
    Emergency water contact numbers for UK offshore readers:

    Alderney Pumphouse - 01481 823 253
    Guernsey Water - 01481 264 073
    Isle of Man - 01624 695 999
    Jersey Water - 01534 707 302

    :) Mobilez
  • mobilez
    mobilez Posts: 66 Forumite
    Here are the water companies' emergency numbers.
    I think i've found most - if i've missed any please PM
    :) Mobilez

    Anglian Water - 08457 145 145
    Bournemouth & West Hampshire Water - 01202 590 059
    Bristol Water - 0800 801 011 (leaks)
    Cambridge Water - 0800 316 7676
    Cholderton and District Water - 01980 629 203
    Dee Valley Water - 01978 846 946 (emergencies)
    Dee Valley Water - 0800 298 7112 (leaks)
    Dwr Cymru Cyfyncedig (Welsh Water) - 0800 281 432 (leaks)
    Essex & Suffolk Water - 0800 526 337
    Folkestone & Dover Water - 0800 731 1933
    Mid Kent Water - 0845 603 2603
    Northern Ireland Water - 08457 44 00 88
    Northumbrian Water - 0800 393084 (leaks)
    Northumbrian Water - 0800 3287648 (floods)
    Portsmouth Water - 02392 477 999
    Scottish Water - 0845 600 8855
    Severn Trent Water - 0800 783 4444
    South East Water - 0845 602 1724 (emergencies)
    South East Water - 0800 028 3399 (leaks)
    South Staffordshire Water - 0800 389 1011 (supply problems)
    South Staffordshire Water - 0800 243 352 (leaks)
    South West Water - 0800 169 1144
    Southern Water - 0845 278 0845
    Sutton and East Surrey Water - 01737 772000
    Tendring Hundred Water - 01206 399 200
    Thames Water - 0800 714 614 (leakline)
    Three Valleys Water - 01707 277 149
    United Utilities - 0845 602 0406 (drains & sewers)
    United Utilities - 0800 33 00 33 (leaks)
    United Utilities - 0845 746 2200 (supply problems)
    Wessex Water - 0845 850 5959 (emergencies)
    Wessex Water - 0845 746 2200 (sewer floods _pale_)
    Wessex Water - 0800 692 0692 (leaks)
    Yorkshire Water - 0800 573 553
  • mobilez
    mobilez Posts: 66 Forumite
    "Emergency" numbers to report your lost mobile phone or simcard:

    3 - 07782 333 333
    BT Mobile - 0800 032 2111
    Fresh - 0870 111 5000
    o2 - 0870 521 4000 (contract)
    o2 - 0870 567 8678 (prepay)
    Onetel - 0800 957 1100
    Orange - 07973 100 150
    T-mobile - 0845 412 5000
    Tesco - 0870 900 4455
    Virgin - 0845 6000 789
    Vodafone - 07836 191 191 (contract)
    Vodafone - 0870 077 6655 (prepay)

    :) Mobilez
  • Lu_T
    Lu_T Posts: 906 Forumite
    A number you might want to call BEFORE an emergency is 0845 9 88 11 88 - it's the Environment Agency's Floodline number.

    Give them your postcode and they will tell you whether you live in a flood risk area. Give them some more details and they will arrange to send you (by text, e-mail or phone call) a warning whenever there is one issued for your area.

    This won't work for flooding when the drains can't cope, but will work for flooding from the sea, rivers or estuaries.

    Thought this was timely as it's one year since the June floods that swamped large parts of Yorkshire, the Midlands and East Anglia.

    In Yorkshire the non-emergency Police number is 08456 06 06 06.
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  • eherway
    eherway Posts: 15 Forumite
    The amount of rubbish I've been told by shop assistants when I've gone in with a problem with an item or service has been far too often, so I keep the number of Trading Standards in my mobile.

    I find them so helpful and in every case, as a result of the help I've had from them, I've had all repairs/replacements/refunds as I'm entitled to by law. I've saved myself so much money as well, so often you get a shop assistant say..'that's not covered by your warranty...so that will cost.......'

    The sort of rubbish I've been told in shops is ....we can only fix the problem if you'd told us within 28 days (they fixed it within a week). Those items with your mobile are not covered by your warranty (they replaced the items within 7 days), we own your mobile because your contract is not complete, therefore we will not return your phone unless you pay for the repairs (I got a fully fixed phone within 7 days).

    The number I use is 01622626521, which is the South-East region number. There is a national number and other regional numbers.

    I even give it out to friends, who have all said how helpful they've been and after battles with companies, their problems got resolved.
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