No you are NOT having my personal details.

pavlovs_dog

fi3007 wrote:

The other day I asked for a refund for something I paid £3.99 for on my credit card. There were other items that I bought by credit card which was swiped and the transaction completed within about five seconds. They don't want any details.
However for a REFUND I had to fill in my name, address etc. which took ages to fill out the form etc. - I hadn't even opened the packet. I felt like I was being picked on for taking something back...

this is nothing personal, but an anti-fraud measure:

if the company suspects their employee of fraud/theft it gives them a way of getting hold of you to check "did you return x item to be refunded" - thus in theory protecting you and the company

wazza

as you are aware they use the data and send you junk mail. what i tend to do is return them to sender. have heard that the sender has to pay for returned posts.

if a letter looks like genuine then i carefully open it up. reseal it if its junk and send it back.

over the months my junk mail has been getting less and less

waterbaby

Our stream of Capital one application forms has dried up since we adopted those tactics!!

greenwich

Long thread I know but here's my story to throw into the pot:

Sunday morning. I get a call. This was the exact conversation:

ME. Hello.
HIM. Good morning Sir this is Lee from XYZ Windows Ltd.
ME. Yes?
HIM. And how are you this fine morning?
ME. I'm sorry, which company did you say?
HIM. Good, good, glad to hear it.
ME. Sorry I have to go now. [Hangs up.]

Obviously the guy was just reading blindly from his script without listening to me. His script had told him that I would say "I'm very well thank you." :rotfl:

Alleycat

Any junk mail I get that I don't want (well thats pretty much all of it), I just put in their prepaid returns envelope (including the envelope they sent it all in) and return it to them. Hopefully if enough people do this, it will p*ss them off so much that they may get the message.

But then again, it probably won't!

wazza

Alleycat wrote:

Any junk mail I get that I don't want (well thats pretty much all of it), I just put in their prepaid returns envelope (including the envelope they sent it all in) and return it to them. Hopefully if enough people do this, it will p*ss them off so much that they may get the message.

But then again, it probably won't!

probably find the prepaid envelope's address is different to the return address and it is already paid/budgeted for. i am lead to believe that if you return the mail it costs them money.

how about this? open the envelope carefully. inspect contents. if junk mail the put everything back apart from the prepaid envelope. post junk mail AND prepaid envelope. see how much does that cost them in sorting out returned mail and a mysterious empty prepaid envelope

badgermonkey

I once got a call from a polite Indian woman at BT reminding me gently that I hadn't paid my bill yet. OK, I said, I'll bear that in mind. She then said "if you give me your credit card number you can pay it now."

Er...WHAT? BT really think I'd give out my CC number to some random caller? Think on. And I did pay my bill later, just made sure I knew it was really them first!

Ellie2758

wazza wrote:

probably find the prepaid envelope's address is different to the return address and it is already paid/budgeted for. i am lead to believe that if you return the mail it costs them money.

how about this? open the envelope carefully. inspect contents. if junk mail the put everything back apart from the prepaid envelope. post junk mail AND prepaid envelope. see how much does that cost them in sorting out returned mail and a mysterious empty prepaid envelope

but what if it is one of those loan application forms with your details already filled in? It would worry me that it might go astray and somebody may get hold of it and apply in my place. I always scribble thro my details and return the stuff in the prepaid envelope with "no junk mail please" written on it.

Ellie

Alleycat

Badgermonkey, I had exactly the same phone call a month ago! They asked for absolutely no verification, only accepted my word for it that I was also responsible for paying bills as the actual account is in my partner's name. I said thanks for letting me know, I would deal with it later and he asked me for my CC details. He could have been absolutely anyone, I could have been absolutely anyone. Nice to see they take their and their customer's security so seriously.

frugglewump

I got yelled at last time i did this, but i don't do it to proper survey people just disguised telemarketers

Them: Hello we're xxxx would you mind taking a few minutes to answer our survey
Me: sure, who are you again?
Them: xxxx
Me: Ok i'll answer yours if you answer mine
Them: err..... blah blah confim your name
Me: answer - ok my turn - tell me your favorite doctor who actor?
them ............ click