No you are NOT having my personal details.

Trix

I organised car insurance online and then had a letter asking me to call them with some details that had been missed. I called and was asked my phone number (which I never include on such forms). The conversation went something like:

You didn't include your telephone number.
I never do.
Could we have your telephone number?
No.
We have to have your number.
Why?
In case we need to contact you. If there's a problem we can speak to you directly. It's quicker and easier than sending a letter.
I have an ex-directory number and I am registered with the TPS.
We won't pass on your number but we can't complete your insurance without it.
OK, but I don't want any house, holiday, health or any insurance you sell so don't want calls about it.
Thats fine, I'll put a note on your details.

The next week they needed to contact me again - so sent a letter

sarahg1969

How about this?:

Him - Hello, Mrs G? I'm ringing from your bank.
Me - OK, How can I help?
Him - First of all, can you confirm your full name, date of birth and first line of
your address, please.
Me - No. I'm afraid not.
Him - But we can't speak to you unless you do. We need you to confirm the
details for security reasons.
Me - I 'm sorry. I cannot divulge any private information for security
reasons.
Him - But we are your bank.
Me - What are you ringing me for?
Him - I'm afraid I can't tell you until we have completed the security checks.
Me - I'm afraid I cannot give you any personal information until I know who I
am speaking to and why you have called me.
Him - Mrs G. This is your bank. We cannot proceed with this call until you tell
me your name, date of birth and first line of your address.
Me - Hang on. You called me. I have no desire to speak to you. If I had, I
would have phoned you. If you would like to tell me why you have
called, maybe we can take it from there?
Him - I am afraid I cannot tell you, for security reasons, until you have
confirmed your personal information.
Me - I think we'd better leave it there then, don't you?
Him - Erm, umm, mmm. Ok.

redfox

did anybody else see this:

http://money.guardian.co.uk/news_/story/0,1456,1573990,00.html

:eek:

mini

sarahg1969 wrote:

How about this?:

Him - Hello, Mrs G? I'm ringing from your bank.
Me - OK, How can I help?
Him - First of all, can you confirm your full name, date of birth and first line of
your address, please.
Me - No. I'm afraid not.
Him - But we can't speak to you unless you do. We need you to confirm the
details for security reasons.
Me - I 'm sorry. I cannot divulge any private information for security
reasons.
Him - But we are your bank.
Me - What are you ringing me for?
Him - I'm afraid I can't tell you until we have completed the security checks.
Me - I'm afraid I cannot give you any personal information until I know who I
am speaking to and why you have called me.
Him - Mrs G. This is your bank. We cannot proceed with this call until you tell
me your name, date of birth and first line of your address.
Me - Hang on. You called me. I have no desire to speak to you. If I had, I
would have phoned you. If you would like to tell me why you have
called, maybe we can take it from there?
Him - I am afraid I cannot tell you, for security reasons, until you have
confirmed your personal information.
Me - I think we'd better leave it there then, don't you?
Him - Erm, umm, mmm. Ok.

Sounds like Mr mini's calls from Abbey, 3 times they called he questionnned how he knew it was really someone from Abbey calling "because it is" mr mini asks if there is a number he can call them back on to verify, "no" He took complaint up with head office who didn't see the problem but did confirm it was Abbey trying to get in touch on each occasion.

Now I just say he isn't in, much easier

I found Natwest fraud dept very good, they rang me & they asked where I'd used the card recently to initially verify I was a cardholder.

sarahg1969

I did know it was my bank, as I was expecting a call from them about internet banking or something. I think I just had my awkward head on that day!!

Gave the kids and hubby a laugh though.

Sarah xx

Rose999

:rotfl:

ben500 wrote:

It's not just when you are purchasing.
Often on your own doorstep during your favourite tv programme you will get "Is your telephone with BT?" "Do you realise you can save money by switching your gas supply are you with British Gas?" "Are you the owner of the property?" the list is endless, there have been skirmishes in our household when the doorbell goes in our eagerness to answer a call to one of these unsuspecting intruders into our lives, we all have the same answer to their questions, "What on earth has that got to do with you and what are you ringing my bell for to ask me such personal questions?" the reaction is always the same the poor unsuspecting fly falls foul of the spider and recoils but all attempts at escape are inevitably futile, "more to the point who do you have your credit card with?" says we, "where did you buy that jacket and how much did you pay for it?" "Do you know where I can get discount on a plasma screen?" "Did you bring any light bulbs the one in the bathroom has just blown" works a treat on electricity sellers!!
Just bombard them with questions and you won't need to tell them to F**k off then!

PMSL - I love it - Thank you!!
:rotfl:

sarahg1969

I tried to sell my car to the Powergen guy a few months back. You couldn't see him for dust!!!! :rotfl:

Bossyboots

I love some of the ideas here and will give them a try.

Personally I have never been asked for my whole postcode in a store when they are trying to assess how far people have travelled, just the start.

The thing that really annoyed me was when I was going to open a card account in MK One. It was only because my daughter was spending a lot that it was worth it for the discount and I haven't used it since. Anyway, when I complete the form the girl got irritated with me for wanting to read the whole thing. I told her that unless I had read it all then I wouldn't be bothering with the card at which point she finally shut up. How glad I was when I read through it though. They have a section for you to complete your telephone number. It says clearly on the form that the number will be used for them to ring you up with sales calls. I said I would not give my number and she said you have to give at least a mobile. I told her I would not and she then spent 15 minutes trying to find out if I could have the card without my number. Finally she came back and said it was okay, just as soon as I had told another assistant that not only did I now not want the card but I didn't want the shopping either.

rchddap1

A few years ago OH had a telemarketer on the phone for ages. He was trying to sell conservatories. OH expressed his interest, asked lots of questions etc.... Towards the end of the call the marketer then asked where he lived so that he could come round and sort out all the paperwork that needs signing, measure up etc...

" Such'n'such close, its a first floor flat"

After a short pause...

" Ah says the marketer, sorry to bother you"

Zziggi

aeuerby wrote:

We were driving upto the local Asda a couple of months ago and hit a traffic queue in a very unusual place. As there are only a couple of ways out of where we live we didn't have much choice but to sit and wait.

Anyway, we get to the front of the queue and are sent down a cordened of part of the road by the police. I am now wondereing what checks they are doing now. We pulled up at the person sitting on a little stool.

The conversation goes something like this:

Person On Stool :Good morning, would you mind answering some questions?

Us: Well do we have a choice having forced down this bit of road by a copper?

P.O.S: Well I don't think you have to answer if you don't want to.

Us: Would have been nice to be given the choice before being sent down here.

P.O.S Well I suppose it would.

Anyway, they wanted to know where we lived, where we were going and why, how many vehicles we have to mention just a few. Needless to say we didn't answer any of the questions which the chap wasn't too happy about.

When this last happened to us we asked what would happen if we didn;t want to answer the questions (which would have taken 5 mins) and we were told that we were quite within our rights to refuse to answer the questions but if we did then one fo the police would do a detailed (i.e. time consuming) vehicle check to check our car for road-worthiness. Whilst i am pretty sure all my lights worked and the tread on my tyres were legal - i didn;t want to take the chance. Was definitely a case of "answer these questions or else"