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savings on matresses at marshall ward

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  • The_Old_Bag
    The_Old_Bag Posts: 4,706 Forumite
    Part of the Furniture 1,000 Posts
    ....ahhh so what...does it really matter....what matters is if we are gonna get our mattresses....anyone know the odds on this one??

    Slimmer than the mattresses me thinks !!:cool:
  • Tim_Deegan
    Tim_Deegan Posts: 6,027 Forumite
    I said that people didn't like small traders who took the money without having the item in stock to despatch. I suggest you re-read what was written, Tim. It seems you have a big chip on your shoulder, or you are trying to prove something. My OH says you're wrong (and with 20 years experience working in the banking sector, I think my OH has some clue on this). I say you're wrong (and that's with a lot of years experience working in Retail for major players). So, tell us what you base your knowedge on, Tim? Other than selling beds on Ebay, that is...You seem to think I've been researching you. I know you sell beds on Ebay because I've seen you mention it enough times on the Ebay forums on here. Maybe you should stop assuming, eh? You ARE a small retailer, as such, facilities available to larger businesses are not available to you. You also claimed that Marshall Ward's Terms and Conditions are breaking the Law. Show me where they are breaking the Law, Tim? There is no contradiction in my post. The money does not leave the buyer's account. It is held there, but made unavailable to the buyer.

    Oh, and where jswaminathanuk's post is concerned, pending does not mean taken. It isn't taken until 3 days later (and that's if the item is in stock and ready for despatch). If the item isn't in stock and ready for despatch, a hold will be put on the funds to stop the purchaser from spending them elsewhere. When the item is in stock and ready for despatch, the money is then requested. Some retailers don't operate like this (as I said previously). They tend to be the small time traders (such as yourself). They take payment even when they don't have the item in stock. For this reason, buyers don't like them. Also, small independent retailers tend to charge more. You're making the mistake of thinking your own personal experience as a small time trader applies to everyone. I can tell you it doesn't.

    There is no need to get personal.

    I have actually asked Cardnet the question, which is how I know.

    You say you worked for "major players", so who was it and what was your position?

    You are also under some illusion that people prefer large retailers, and that you speak for most of the population in saying that they all like large retailers. You also say that they are cheaper, which in many cases is completely wrong. Well you only have to read many of the forums on here to realise that it is usually the "major players" that most people have problems with. The only reason that they tend to keep a huge market share is due to the power of advertising. I won't go into names, but this is proven by the fact that there is a very large household name in beds who produce absolute rubbish, but most people think they are a good brand.

    Now please end this here, as it isn't getting this thread anywhere. The fact is that no matter what actually happens to the money, the effect on the buyers available balance is exactly the same.
  • crystal9
    crystal9 Posts: 3,813 Forumite
    Xmas Saver!
    mine is still saying accepted to and delivery 12th june, and when i spoke to sa friday regarding wrong item being sent she said to me my £10.00 money off code has been sent back to my bank account so i think its very likely we will get them :D
    have now given up smoking since feb 13th 2014 loving the money I'm saving
  • lottyxx
    lottyxx Posts: 403 Forumite
    crystal9 wrote: »
    mine is still saying accepted to and delivery 12th june, and when i spoke to sa friday regarding wrong item being sent she said to me my £10.00 money off code has been sent back to my bank account so i think its very likely we will get them :D


    mine is the same its even on my statement and still saying june 11th delivery,direct from manufactuer,and discount taken off too.:T
  • Just checked order status - still hanging in there with an ETA of 13.06.08. States "order accepted".

    We'll see!

    Many thanks for finding and posting this item.

    :beer:
  • mine got cancelled with no reason given or mail :(
  • princess_leia_3
    princess_leia_3 Posts: 1,165 Forumite
    Just logged into my account to check mine only to find that it too has been cancelled with no explanation!! From previous experience with Kays (same company I think) we will probably get a letter in about a week saying that the item ordered is no longer in stock!!
    My account is showing at -£10!
    Sealed pot Member target £200 - No. 151
    GC Yearly £3k so far £1097 May£220/£300
    £1k in 100 days so far - £235 :p
    Snowball debt free calculator says DEC 09 - lets hope we can do it!

  • lisa364
    lisa364 Posts: 134 Forumite
    mine cancelled as well, was looking forward to a good night`s sleep
  • froggy_girl128
    froggy_girl128 Posts: 1,551 Forumite
    Cancelled mine too.
    I have enough money to last me the rest of my life, unless I buy something
  • tiffybee
    tiffybee Posts: 100 Forumite
    Oh no just checked mine after reading the last couple of posts and it's been cancelled too. However the money has not been credited to my bank account.

    I REALLY need a new mattress now too as since ordering that one I have realised just how uncomfy mine is!

    I just rang MW and they said that it seems the supplier has cancelled the order :-s
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