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PPI Reclaiming discussion Part II

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  • marshallka
    marshallka Posts: 14,585 Forumite
    di3004 wrote: »
    I know many of you know how the FOS works by now regarding your complaints, and can even find the information you require on the FOS website, but have come across this which also explains this:

    http://www.adrnow.org.uk/go/SubPage_33.html
    This was done last year (annual repost of 2007/08) and only 47% of people think that the FOS deal with complaints in an acceptable time. God what percent would it be now:eek:
  • di3004
    di3004 Posts: 42,579 Forumite
    marshallka wrote: »
    This was done last year (annual repost of 2007/08) and only 47% of people think that the FOS deal with complaints in an acceptable time. God what percent would it be now:eek:

    Defo double that now I reckons.......:confused:
    The one and only "Dizzy Di" :D
  • di3004
    di3004 Posts: 42,579 Forumite
    Found this too, there is a list of articles at the bottom of that link.

    http://www.netlawman.co.uk/info/duties-powers-fair-trading.php

    This was added in "The Guardian" in 2002
    When experts get it wrong, okay not ppi related but a bit of a story.

    http://www.guardian.co.uk/money/2002/apr/27/financialadvisors.jobsandmoney

    This story was added in here 2004, here in the below link:

    http://www.ifaonline.co.uk/public/showPage.html?page=154081
    The one and only "Dizzy Di" :D
  • maxdp
    maxdp Posts: 3,873 Forumite
    marshallka wrote: »
    This was done last year (annual repost of 2007/08) and only 47% of people think that the FOS deal with complaints in an acceptable time. God what percent would it be now:eek:
    Put me in that 47%. With one complaint other sorted easily.
    :mad:
  • Good afternoon all you claimer out there,
    I took out a loan with loans.co.uk but it was first national for £25000 looking at the paper work they had ticked the ppi box costing £4750. I paid the loan up after 14 months and still had to pay £28631 sods! who do I claim off?
  • di3004
    di3004 Posts: 42,579 Forumite
    corinne28 wrote: »
    Good afternoon all you claimer out there,
    I took out a loan with loans.co.uk but it was first national for £25000 looking at the paper work they had ticked the ppi box costing £4750. I paid the loan up after 14 months and still had to pay £28631 sods! who do I claim off?


    Hi there Corinne.

    May I ask when you had taken out this loan hunni ?;)

    Was you actually aware that you had ppi at the point of sale ?

    You may have a good few reasons here for why they may have mis sold you this and I assume they added this as a single costly cover on top of the loan and did not tell you this or about the interest (which is extra you would have been paying too).

    There is a checklist on this below link and also a template link on that actual page, check them out and get a letter sent out to them, they have 8 weeks to respond hun.
    http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance
    The one and only "Dizzy Di" :D
  • di3004 wrote: »
    Hi there Corinne.

    May I ask when you had taken out this loan hunni ?;)

    Was you actually aware that you had ppi at the point of sale ?

    You may have a good few reasons here for why they may have mis sold you this and I assume they added this as a single costly cover on top of the loan and did not tell you this or about the interest (which is extra you would have been paying too).
    I took out the loan 30/06/2004 and paid it 10/01/2006 I needed the money so much I just signed the paper work but no they didn't say about it on the phone and i wasn't aware you pay interest on it all. They just gave me the monthly figure and I took it.
  • Can any one help?
    I was mis-sold a PPI throught the RBS. I have waited 18months for any formal reply. They have fobbed me off with excuses such as "your documentation is filed at the back of a vault and we're too shorted staffed to do anything about it" and "you have no accounts with this bank".
    Last week I received a phone call from them apologising for the mis-handling of my claim and sorry but they have in fact lost all details relating to my claim. On the up side, they had contacted the insurance company who supplied the ineffective PPI who were fast tracking my claim. 2 days later I was phoned again, this time to inform me that I was getting a payout and asked me to write to them asking for financial compensation.
    This is where I am struggling as I don't know how much to ask for. It has been suggested to me I should ask for 8% interest, £££ for duress & inconvience and furthermore ££££ due to the loss of my data. Has anyone any experience of this sort of thing? The repayment seems fair (£1050 from a 5 year £5000 loan) but I have no idea about levels of compensation.
  • marshallka
    marshallka Posts: 14,585 Forumite
    corinne28 wrote: »
    I took out the loan 30/06/2004 and paid it 10/01/2006 I needed the money so much I just signed the paper work but no they didn't say about it on the phone and i wasn't aware you pay interest on it all. They just gave me the monthly figure and I took it.
    Then get the complaint sent off to the company that actually sold the PPI to you (if different to the lender) and then you have to give them 8 weeks for a full and final conclusion. Who was the company??
  • marshallka
    marshallka Posts: 14,585 Forumite
    shelleyma wrote: »
    Can any one help?
    I was mis-sold a PPI throught the RBS. I have waited 18months for any formal reply. They have fobbed me off with excuses such as "your documentation is filed at the back of a vault and we're too shorted staffed to do anything about it" and "you have no accounts with this bank".
    Last week I received a phone call from them apologising for the mis-handling of my claim and sorry but they have in fact lost all details relating to my claim. On the up side, they had contacted the insurance company who supplied the ineffective PPI who were fast tracking my claim. 2 days later I was phoned again, this time to inform me that I was getting a payout and asked me to write to them asking for financial compensation.
    This is where I am struggling as I don't know how much to ask for. It has been suggested to me I should ask for 8% interest, £££ for duress & inconvience and furthermore ££££ due to the loss of my data. Has anyone any experience of this sort of thing? The repayment seems fair (£1050 from a 5 year £5000 loan) but I have no idea about levels of compensation.
    Can i ask why you waited 18 months before actually doing anything again??

    What amount of PPI are they paying you back.?? Was this a single premium policy and is the loan now dead and buried etc. A little more detail here.

    What are you being compensated for here?? Is the £1050 what they have offered. Its a little difficult to understand.
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