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PPI Reclaiming discussion Part II

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  • maxdp
    maxdp Posts: 3,873 Forumite
    NO post that is relevant - although not related to PPI but very annoying :eek:- I owed B'card some money, claimed back charges which was successful, and to cut a long story short - they ended up owing me money which they paid back, but on previous statement they charged me £4.31 interest - called them and they credited my account - today rec'd statement - 0.00 balance, but if i dont pay the 0.00 balance they will charge me £5.00 and pass over to their DCA :eek:- LOL - What a waste of time/energy & money - I have asked them to close my account soooooooooooooooo many times:o I think they all seem to be in a mess!!!! Sorry to go off PPI, but it cheered me up - just at their incompetance!!
    :rotfl:

    Well done that person:rotfl: amazing how these companies can act so quickly when they are taking money away but amazingly slow when they are paying it back.LOL:D
    :mad:
  • di3004
    di3004 Posts: 42,579 Forumite
    Just to say I will be going shopping shortly folks, will be back though...:D , and I expect our Marshallka will be along sometime today, bless her, I have left her to it lately haven't I?:o :rolleyes: .

    And we also have other fantastic helpers on here too, loads of names to list....:D so thanks folks, will be here as soon as.:D

    Di.
    x
    The one and only "Dizzy Di" :D
  • Laini
    Laini Posts: 448 Forumite
    NO post that is relevant - although not related to PPI but very annoying :eek:- I owed B'card some money, claimed back charges which was successful, and to cut a long story short - they ended up owing me money which they paid back, but on previous statement they charged me £4.31 interest - called them and they credited my account - today rec'd statement - 0.00 balance, but if i dont pay the 0.00 balance they will charge me £5.00 and pass over to their DCA :eek:- LOL - What a waste of time/energy & money - I have asked them to close my account soooooooooooooooo many times:o I think they all seem to be in a mess!!!! Sorry to go off PPI, but it cheered me up - just at their incompetance!!
    :rotfl:

    I am still trying to get my charges and PPI back from them- they are muppets arent they!!

    morning all

    Laini xx:j

    waiting for postie to bring good news - hopefully
    still fighting for my money !!!
  • marshallka
    marshallka Posts: 14,585 Forumite
    No post here too:mad: .
  • Laini
    Laini Posts: 448 Forumite
    Tron_ess wrote: »
    On what little i've read - i'd say a number of you are pretty much experts at this stuff now! Blind indeed ....

    just to say hello and welcome Tron-ness:hello:

    thanks for all your advice we really appreciate it.:A


    speak to you soon:D

    Laini xx
    still fighting for my money !!!
  • Laini
    Laini Posts: 448 Forumite
    Laini wrote: »
    just to say hello and welcome Tron-ness:hello:

    thanks for all your advice we really appreciate it.:A


    speak to you soon:D

    Laini xx


    just got SAR from Goldfish Morgan Stanley


    just wanted to know what the following is

    billed deferred finance charges ranging from 1.00 upto 10.00 on various statements.
    still fighting for my money !!!
  • Tron_ess wrote: »
    Woody,

    I'd love to agree on the missellling point - and defenitely worth some more investigating, but would add that its likely that internet sales are done as "non-advised" sales. More diffcilut to prove these as mis-sold.
    What you need to do is get hold of all communications / documentations [Use a DSAR if neccesary] If the PPI was done as advised - then you should have received a "Demands & Needs" statement indicating on what basis they advised you to take the PPI. If not you should have something advising that the insurance is sold on non-advised basis. Non advised is basically information only - whereby they give you the informtion and you choose to take the insurance or not. A previous trick of some companies was to opt you in for insurance - and you had to opt-out. This is not a fair practice - so if this applies, i'd consider going ahead with the missell claim anyway.
    Good luck


    Thanks to all for the advice, but in what order should I do this?

    First I need to stop the PPI payment -how do I do that - is there a template available? What can I expect from HSBC?

    Then, do I ask for the e-mail transcripts or shall I go straight for the misselling with the frst letter (using which criteria?)

    Again thanks for the help and guidance
  • marshallka
    marshallka Posts: 14,585 Forumite
    Laini wrote: »
    just got SAR from Goldfish Morgan Stanley


    just wanted to know what the following is

    billed deferred finance charges ranging from 1.00 upto 10.00 on various statements.
    You're not the only one Laini??

    http://www.penaltychargesforum.co.uk/showthread.php?p=216711

    http://sg.answers.yahoo.com/question/index?qid=20070225230409AALsdOf
  • marshallka
    marshallka Posts: 14,585 Forumite
    woodybuzz wrote: »
    Thanks to all for the advice, but in what order should I do this?

    First I need to stop the PPI payment -how do I do that - is there a template available? What can I expect from HSBC?

    Then, do I ask for the e-mail transcripts or shall I go straight for the misselling with the frst letter (using which criteria?)

    Again thanks for the help and guidance
    If you need to request a SAR then there is a template letter of Laini's a few pages back (i think 3 pages ??). This will get you all the info data that they hold of you.(as this was only 3 years ago then you perhaps do not need to request this info but it's up to you - sometimes it helps you keep fighting).

    If you need to cancel the PPI then just write a letter to cancel but if you are going for the misselling as well then get the first template letter from here done and send it our recorded delivery as you have proof of posting. You can add in big writing too that you want to cancel the policy as of now but you are still going for misselling. Sometimes its best to write two letters as they often do not read the letters properly and just throw them to one side as another "misselling" one.

    Don't be surprised when you do cancel if your payments don't go down by much and also you get very little back. As this was taken out only 3 years ago you will be able to take this complaint to the FOS so keep fighting.
  • Laini
    Laini Posts: 448 Forumite
    marshallka wrote: »

    deferred finance charges are a way companies get you pay them off before a deadline

    They are normal finance charges that would accumlate, except they are deferred until a certain date, if you pay off the money you owe the company before the date they give, you dont owe the deferred finance charges, if you dont pay it off, usually you owe all or a certain portion of those charges depending on how your credit agreement is written.



    thanks Marshallka

    I didnt realise as this was a 0% on balance transfer for a year I just thought you just started to pay interest on the balance I didnt realise they deferred the interest so really it isnt 0% for that time period unless you pay it off in full
    still fighting for my money !!!
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