PPI Reclaiming discussion Part II

marshallka

catinthehat1 wrote: »

Reported post to site management, as I have the previous two - WE are being invaded!!!:mad:

Yeah, seems like i am getting lots of telephone calls too about getting back my ppi... It must be big business now that FOS has such a back log and people are struggling. I think as its getting nearer to Christmas then these will get more frequent too.:eek:

di3004

Hello there folks.

been sorting out some issues from yesterday - thankfully resolved today.;)

Anyway since emailing that letter to Click last night, I have just checked my emails and here is the reply.

Dear

Thank you for your email and we will be responding to you.

Yours sincerely

Compliance Manager (Click)

---

So thanks Tiggrae and also Marshallka for all your help here, I needed a push here and it seems to be doing the trick - put it this way I have never received a reply back so quickly lol, so thanks both.:D

Will tell you more as soon as we have a response here.

Also just to confirm that we received a letter through the post today from the Consumer Consultant regarding my enquiry about "unfair rebate" with Endeavour, here is what is in the letter:

Dear

YOUR COMPLAINT ABOUT ENDEAVOUR PERSONAL FINANCE LIMITED

Thank you for contacting us.

As this is a "NEW" complaint I have allocated a NEW reference which is XXXXXXX.

I should explain that you may be eligible to complain about the "Unfair settlement/rebate.

But before we can consider a complaint, the business concerned must have been given a chance to put things right.

I would therefore suggest contacting the business with details of your complaint.

Their address:

Sirs

Endeavour Personal Finance Limited Limited

Central Complaints Department

PO BOX 3607

Birmingham

B1 2XJ

The business should issue their final response in writing within 8 weeks of the date they receive your complaint. On receipt of business's final response, if your feel they have not put things right, or alternatively, if you have not heard from them after those 8 weeks, please complete the enclosed complaint form, and send it to us along with any supporting documentation including copy of the original agreement.

They have sent the form along with the letter, this saves me doing this online now lol and have already added a bit in for me where is states

"Please tell us what your complaint is about", the consumer consultant added:

Unhappy with unfair settlement of the insurance. Customer believes the rebate was incorrect - this is not connected to the previous complaint ref XXXXXXX.

(Because the other complaint about the mis selling was sent back to us - and this is a different complaint)

And the date was added in the date box for us, at NOV 2005.

So again thanks to both Tiggrae and Marshallka,, how amazing they are.:A :A .

pinknico

di3004 wrote: »

Hello there folks.

been sorting out some issues from yesterday - thankfully resolved today.;)

Anyway since emailing that letter to Click last night, I have just checked my emails and here is the reply.

Dear

Thank you for your email and we will be responding to you.

Yours sincerely

Compliance Manager (Click)

---

So thanks Tiggrae and also Marshallka for all your help here, I needed a push here and it seems to be doing the trick - put it this way I have never received a reply back so quickly lol, so thanks both.:D

Will tell you more as soon as we have a response here.

Also just to confirm that we received a letter through the post today from the Consumer Consultant regarding my enquiry about "unfair rebate" with Endeavour, here is what is in the letter:

Dear

YOUR COMPLAINT ABOUT ENDEAVOUR PERSONAL FINANCE LIMITED

Thank you for contacting us.

As this is a "NEW" complaint I have allocated a NEW reference which is XXXXXXX.

I should explain that you may be eligible to complain about the "Unfair settlement/rebate.

But before we can consider a complaint, the business concerned must have been given a chance to put things right.

I would therefore suggest contacting the business with details of your complaint.

Their address:

Sirs

Endeavour Personal Finance Limited Limited

Central Complaints Department

PO BOX 3607

Birmingham

B1 2XJ

The business should issue their final response in writing within 8 weeks of the date they receive your complaint. On receipt of business's final response, if your feel they have not put things right, or alternatively, if you have not heard from them after those 8 weeks, please complete the enclosed complaint form, and send it to us along with any supporting documentation including copy of the original agreement.

They have sent the form along with the letter, this saves me doing this online now lol and have already added a bit in for me where is states

"Please tell us what your complaint is about", the consumer consultant added:

Unhappy with unfair settlement of the insurance. Customer believes the rebate was incorrect - this is not connected to the previous complaint ref XXXXXXX.

(Because the other complaint about the mis selling was sent back to us - and this is a different complaint)

So again thanks to both Tiggrae and Marshallka,, how amazing they are.:A :A .

Thats great news Di.x

marshallka

di3004 wrote: »

Hello there folks.

been sorting out some issues from yesterday - thankfully resolved today.;)

Anyway since emailing that letter to Click last night, I have just checked my emails and here is the reply.

Dear

Thank you for your email and we will be responding to you.

Yours sincerely

Compliance Manager (Click)

---

So thanks Tiggrae and also Marshallka for all your help here, I needed a push here and it seems to be doing the trick - put it this way I have never received a reply back so quickly lol, so thanks both.:D

Will tell you more as soon as we have a response here.

Also just to confirm that we received a letter through the post today from the Consumer Consultant regarding my enquiry about "unfair rebate" with Endeavour, here is what is in the letter:

Dear

YOUR COMPLAINT ABOUT ENDEAVOUR PERSONAL FINANCE LIMITED

Thank you for contacting us.

As this is a "NEW" complaint I have allocated a NEW reference which is XXXXXXX.

I should explain that you may be eligible to complain about the "Unfair settlement/rebate.

But before we can consider a complaint, the business concerned must have been given a chance to put things right.

I would therefore suggest contacting the business with details of your complaint.

Their address:

Sirs

Endeavour Personal Finance Limited Limited

Central Complaints Department

PO BOX 3607

Birmingham

B1 2XJ

The business should issue their final response in writing within 8 weeks of the date they receive your complaint. On receipt of business's final response, if your feel they have not put things right, or alternatively, if you have not heard from them after those 8 weeks, please complete the enclosed complaint form, and send it to us along with any supporting documentation including copy of the original agreement.

They have sent the form along with the letter, this saves me doing this online now lol and have already added a bit in for me where is states

"Please tell us what your complaint is about", the consumer consultant added:

Unhappy with unfair settlement of the insurance. Customer believes the rebate was incorrect - this is not connected to the previous complaint ref XXXXXXX.

(Because the other complaint about the mis selling was sent back to us - and this is a different complaint)

And the date was added in the date box for us, at NOV 2005.

So again thanks to both Tiggrae and Marshallka,, how amazing they are.:A :A .

Thats is such good news here Di. Seems like you may be getting somewhere at long last.:j :j

di3004

lol, thanks.......:D :beer: :j .

Maybe it will be a good week for a change lol......:D .

You lot have kept me going here, so thank you.:T :T

marshallka

di3004 wrote: »

lol, thanks.......:D :beer: :j .

Maybe it will be a good week for a change lol......:D .

You lot have kept me going here, so thank you.:T :T

Not much happened on here today but glad to see some smilies for once. I wish FOS would just let me know if they are accepting my complaints or not as its been 3 weeks tomorrow and still no word of "yes" we can help or "no" we cannot help. Might ring tomorrow i think just to ask if they are moving forward with any of mine. Not heard anything for two weeks now. I know they are snowed under but i just want to know if they are accepting the complaints or not.

I am sooo blummin impatient, I know

busbyh

catinthehat1 wrote: »

Just to warn everyone here - if you click on 'Non-traditional' takes you to some weird site - so don't bother - or waste any time!! Obviously another scammer!!! :mad:

I have just click on the site and it through me out of everything straight away - Steer clear!

Loulou1513

marshallka wrote: »

It seems like the sales of these are now time barred for the FOS and also they could bring this up in the courts too. Were the top up loans new loans and dates???

The original loan was taken out over 5 yrs. About a year before it was paid up, we borrowed some more and it was once again taken over more years. Then we borrowed some more in 2006 and that started another 5 years. I hope you underdstand. I don't explain myself very well. LOL

di3004

marshallka wrote: »

Not much happened on here today but glad to see some smilies for once. I wish FOS would just let me know if they are accepting my complaints or not as its been 3 weeks tomorrow and still no word of "yes" we can help or "no" we cannot help. Might ring tomorrow i think just to ask if they are moving forward with any of mine. Not heard anything for two weeks now. I know they are snowed under but i just want to know if they are accepting the complaints or not.

I am sooo blummin impatient, I know

Nah your not being impatient hun, you just want to know and that's fair enough.
I think you will also hear this week, I worked it out that it was just over 3 weeks ago we contacted the FOS about the unfair rebate, wanted to put it into writing by email so that I didn't miss anything, like a new complaint and not that of mis selling, that they was regulated when we settled in NOV 2005 and so on.;)

Its nice to know though isn't it hun?
Also for others in this situation to.:D

If you hear nothing in the morning then maybe its a good idea for you to give them a ring.;)

Good luck hunn!

james1907

hi, i'm after a bit of advice please,

i sent the first template letter off on recorded delivery which got rejected quite quickly so i sent the second template letter off about 3 weeks ago this time not on recorded delivery, which i still havn't got a reply from, should i send them another letter requesting a final response before i go to the fos?

also i need to get another loan shortly, will this affect my claim in any way?

it's lloyds tsb i'm trying to claim back mis-sold ppi from.

thanks in advance,

james.