Seller won't refund unpaid postage

custardy

rockin_plumber wrote: »

In my experience you dont know what the item is until you pay the postage :rolleyes:

I had this a few Christmas's ago......
had an unpaid letter went to the sorting office to collect...
Wouldnt tell me what it was just I had to pay x ammount to get it...
I paid up and he said Happy Christmas... looks like its a card.

Until he handed it over I didnt know this :mad:
If I had I wouldnt have paid, and just left it there :rolleyes:

i always let people see the item 1st(unopened of course)so they can decide

rockin_plumber

custardy wrote: »

i always let people see the item 1st(unopened of course)so they can decide

Thats what would have been nice :rolleyes:
Its a shame you aint working in my local sorting office then :T

custardy

tbh i thought it was fairly standard practice.
though its suprising the huge differences between delivery offices

jasmineswhiskers

rockin_plumber wrote: »

In my experience you dont know what the item is until you pay the postage :rolleyes:

I had this a few Christmas's ago......
had an unpaid letter went to the sorting office to collect...
Wouldnt tell me what it was just I had to pay x ammount to get it...
I paid up and he said Happy Christmas... looks like its a card.

Until he handed it over I didnt know this :mad:
If I had I wouldnt have paid, and just left it there :rolleyes:

Should have said yes you'd have it then 'oops - don't seem to have any money on me - sorry looks like i'll have to leave it.'

tightwadman

Oh dear - yet more drivel and some of it completely contradictory from Stevew

There's a certain type of ebay seller that refuses to take paypal. They usually sell high end items from recently created accounts, or live in Nigeria.

Well done, you have just slandered the ebay sellers who refuse to take Paypal ( a personal choice for them to make surely) including those forum members on here plus people who come from Nigeria ( Not a racist or fascist are you?)

Sellers have every right to set out their terms of sale and if buyers dont like them they dont have to bid.

Correct, they can say what they want in listings, but this does not set a precedent over the rules of selling on eBay. Or stopping bidders.

No ebay rules broken here so what are you wittering about?

No, I usually find it is the inexperienced or ignorant sellers who refuse to believe that if you sell on ebay, you have to adhere to their T&C's. It only takes a paypal INR dipute to make them realise that they are responsible for delivery, and besides, the Distance Selling Regulations, and consumer protection laws take further precedence in such situations.]

ER did you mean buy on ebay perchance? - and once again you keep bangin on about Paypal which is totally irrelevant for sellers using other means of payment - cheque, postal order etc so once again its a specious comment...

We're not talking about the legitimacy of the listings, we are talking about the problem resolution issues after the sale. Two separate issues here, but nonetheless, innappropriate seller terms is a reportable offence. If you care to share some of your listings, there will be plenty of volunteers on here who will demonstrate this to you.

No we are talking about the same thing - its you seeking to divide it up for your own ends. Just remind us all what started this thread off...SELLER WONT REFUND UNPAID POSTAGE .And talking about reportable offences, why dont you share your ebay identity to us so we can make sure this paragon of virtue is whiter than white and following the rules. Even the original poster now accepts the seller did pay originally to post the item out.

I would make myself familiar with this page before continuing your dangerously misguided diatribe - http://pages.ebay.co.uk/help/tp/inr-snad-process.html then have a close look at paragraph 11.3 of this page - https://www.paypal.com/uk/cgi-bin/we...ide#spp-policy Guess what happens if a buyer opens a paypal dispute, and the seller can not provide proof of delivery? Who do you think Paypal will allow to have the money?

Oh no he's talking about Paypal again - completely irrelevant if the buyer did not use this form of payment.......you dont get into any kind of such dispute with other payment methods

It just goes to show that even "10 years experience" can not overcome lack of understanding. Take a few more years to understand how consumer laws and ebay work, then come back and I will accept your apology for insulting my intelligence. Until then, I very much doubt you will have anything constructive or even FACTUAL to add to this thread.

Youre having a larf int you mate? Your barmy, bent and twisted replies show you havent got any intelligence to insult, hasta la vista and if you want an apology from me , dream on.........By the way, do you work for Paypal ? Ebay?

Kay_Peel

Go and have a lie-down, TightPants.

In fact, have a cup of tea and put something soothing in your earphones: "I'm Walking on Sunshine" or "Happy Days" or "Waterloo...I was defeated, you won the war". That sort of thing. _party_

StaffsSW

stevew8975 wrote: »

I very much doubt you will have anything constructive or even FACTUAL to add to this thread.

Looks like I was proven correct.

It was unfair of me to enter a battle of wits with an unarmed opponent. Please accept my apologies for wasting your time.

dinglebert

This discussion has been had many times on the ebay forum and I'm never sure why it raises its head time and time again. Contract law is very clear about this. It is the sellers responsibility to ensure that the goods are delivered safely to the buyer. Seller sub-contract this responsibility on to whatever company they use to deliver the item, in this case the Royal Mail. The fact that the buyer pays the sellers cost for delivery is unimportant. The contract is between the seller and the carrier. Sellers cannot pass the responsibility onto the buyer by adding clauses to their ebay listings. These clauses are not legal and cannot circumvent contact law.

As a seller I always include insurance as part of my postage and packaging charges. If the sale price is going to be under £34 then its recorded delivery, over £34 then either special delivery or package insurance. I know that recorded delivery offers no more than a proof of posting certificate, but it does allow you to check if the buyer has received the package.

It does not matter what method you use to pay the seller, ie cash, cheque or paypal contract law is still contract law and has been evolved over may years in the courts. Paypal's rules follow contract law very closely. People may not like it but as a seller you need to cover yourself in every way. If that means higher postage charges then at least your passing on the cost of that insurance to the buyer, it is then their choice to decide whether or not to buy. You are a fool to yourself if you do not cover your sales as these situations will always come up either because the RM have lost the package or because you have a buyer who sees an change to take advantage.