AOL trouble (merged)

[Deleted User]

Was on AOL for 4 years and had similar problems in the past few months, constant disconnections and being told by there help line to go through all the usual checks which I had done a hundred times. They kept blaming either the BT line, the exchange, the computer I was on and many other things which they had no control over! Finally told them I was leaving them for Virgin Cable broadband. Got a good deal from them for £4.50 a month for 12 months if I took there phone package. Have now got uninterrupted internet access and so far none of the problems which others say they have had with Virgin.

south_paw

I'm paying for AOL Silver up to 2megs.

Getting 0.5megs. My line is in good condition. Since the migration to CPW it's all gone t*ts up. I'm off to Sky...I can get much more speeds on an ADSL2+ and ADSL MAX service with them.

The Silver is a non-LLU ADSL 2meg service.
AOL Wireless is a LLU ADSL Max up to 8meg service.
But beware...if you take any cheaper offer off AOL YOU WILL BE TIED INTO ANOTHER 18 MONTH CONTRACT. BEWARE!!!

lottyxxx

south_paw wrote: »

I'm paying for AOL Silver up to 2megs.

Getting 0.5megs. My line is in good condition. Since the migration to CPW it's all gone t*ts up. I'm off to Sky...I can get much more speeds on an ADSL2+ and ADSL MAX service with them.

The Silver is a non-LLU ADSL 2meg service.
AOL Wireless is a LLU ADSL Max up to 8meg service.
But beware...if you take any cheaper offer off AOL YOU WILL BE TIED INTO ANOTHER 18 MONTH CONTRACT. BEWARE!!!

exactly the same here i get 0.5 and i am so fed up with aol im off to sky .

JoJoB

It's been diabolical of late in terms of connectivity and server problems. I'd go elsewhere but OH wants to keep his internet address. :rolleyes: A complaint to member services this morning yielded an offer of next month's access free of charge. Nice try I said, try 3 months and I might consider staying. So next 3 months will be bill-free, but what is causing all the problems? Anyone know?

Poppy9

I too couldn't connect since yesterday afternoon. Don't know what the problem was. This past week has been horrendous. Everytime made/received a phone call our BB closed.

Somerset

YES YES YES

This whole week it's been tempermntal. Last night no access - port disconnected. No ! this morning me port had apparently reconnected itself.

It's been rubbish lately - they've changed something.

JoJoB

There is deffo something fishy going on, I've had bad access for at least 2 months on and off now. Since this dialbb thing started. One time tech services said there was a migration to carphonme warehouse going on (I don't know what that means), yesterday they admitted there was a server problem (after making me jump through hoops changing settings etc).

Dalkirst

On the other side i haven't had any problems at all:)

snails's_pace

me neither, but have heard they are migrating or something (been bought by another company )...i may be wrong

whatatwit

I had problems on Tuesday night, but got it sorted on Wed morning with a phone call to them.
Part of the recorded message mentioned about slowness.
My mum's BB has been really slow, but sorted itself out overnight.