BA and Virgin to pay out refunds (Price fixing on fuel surcharges)

Sheel

JOHNNY5 wrote: »

Can anybody confirm this refund is available for `VIRGIN HOLIDAYS` or is it just for `VIRGIN ATLANIC` flights only

Taken from https://www.airpassengerrefund.co.uk/

This includes all purchases by individuals or companies, whether direct from the airline, through a travel agent, as part of a package holiday or from a website.

gregg1

pennylane99 wrote: »

all this is going to do is give them an excuse to raise their fares to recoup costs

So what are you saying? That I should let them get away with overcharging me and not ask for my money back which they took from me unlawfully?

Moomin

I read in 1 of today's papers that the site is meant to be up and running from 7am Monday morning.

Not sure how they are going to do this, because it will be for when flights were purchased during the dates in question, and not when they were taken? The loyalty accounts will have dates of when the flights were taken and not when they were purchased, is that right?
Like most of you out there, I also don't keep my boarding pass stubs and destroy/delete the flight documentation afterwards, assuming no problems with the flight etc.
Perhaps they will use our passport numbers to check against????

Did anyone ring the number that was advertised? Would like to know what info they will require

photome

Moomin wrote: »

I read in 1 of today's papers that the site is meant to be up and running from 7am Monday morning.

Not sure how they are going to do this, because it will be for when flights were purchased during the dates in question, and not when they were taken? The loyalty accounts will have dates of when the flights were taken and not when they were purchased, is that right?
Like most of you out there, I also don't keep my boarding pass stubs and destroy/delete the flight documentation afterwards, assuming no problems with the flight etc.
Perhaps they will use our passport numbers to check against????

Did anyone ring the number that was advertised? Would like to know what info they will require

I read that you may have to provide bank/card statement details

cdodd

this all seems to have gone quiet, anyone have an update about when we can claim?

FiBe_3

I've registered (twice now) as I haven't heard anything. Does anyone know when this will be sorted? The website doesn't appear to have any more information than when I originally registered and didn't they say that it should be sorted within 60 days??? It's been longer than that now! Typical, I bet too many people have registered and they don't want to fork out.

worldtraveller

I believe that the general view was always that this matter would take some time to resolve. It is still going through due legal process in the U.S. and these things tend to take a lot of time. IMHO it's probably not the sort of matter that will be sorted out in a few weeks, more likely many months.

worldtraveller

Things seem to be moving along, although slowly. There are now links at both British Airways & Virgin Atlantic websites to the claim site URL.

You can now make a claim online and will be given a reference number.

The next step is a Fairness Hearing to be held on 26 September 2008 in San Francisco to consider whether the Settlement is fair, reasonable and adequate. At the Fairness Hearing, the Court will decide whether to approve the Settlement and the request for the lawyers’ fees and expenses.

There is a full FAQ's section at the claim website:

CLAIM SITE

littlereddevil

I filled in claim form they don't ask for details of flights only my BA executive card number

_Andy_

photome wrote: »

I read that you may have to provide bank/card statement details

If you want the money paid direct into your bank account, yes. Alternatively you can opt to have payment sent by cheque.