BA and Virgin to pay out refunds (Price fixing on fuel surcharges)

photome

_Andy_ wrote: »

The flights.

I would have thought you were overcharged when purchasing the tickets not when actually flying.

_Andy_

photome wrote: »

I would have thought you were overcharged when purchasing the tickets not when actually flying.

Yep my bad, have edited post. It is for flights purchased during that time period.

photome

_Andy_ wrote: »

Yep my bad, have edited post. It is for flights purchased during that time period.

Hope you are right as I booked 5 return flights to the USA in that time frame and flew just after the period ends

pennylane99

all this is going to do is give them an excuse to raise their fares to recoup costs

Virgin Atlantic has reached a provisional settlement relating to civil claims brought in a US Federal court concerning long haul passenger surcharges.

We began settlement negotiations after the case involving passenger fuel surcharges came to light.

Under the terms of the proposed settlement passengers who bought a ticket for a Virgin Atlantic flight, during the eligible time period, will be able to claim refunds of between £2 and £10 per flight - depending on the amount of fuel surcharge paid.

Details of the settlement and the claims process will be published by the claims administrator and on Virgin Atlantic’s website in due course.

If the court gives its final approval, anticipated in a matter of months, the proposed settlement process will go live.

No claims can be made until an independent claims administrator is appointed and the settlement receives final court approval.

Virgin Atlantic will not be directly involved in the claims or refund process. If you believe that you may be eligible to make a claim for a refund please do not call our contact centres because, until the settlement and the detail of the claims process are finalised and approved we are unable to give you any further information.

Virgin Atlantic deeply regrets its involvement in this matter and believes the provisional settlement reached now draws a line under this episode

Yeknodathon

Hello there, has anyone been able to use the web site to register for compensation?

glitterycloud

Dont think the website is up and running yet - myself and dh made a few longhaul trips during that time but im not sure i will be able to get any details as it was few years ago.

JoseChungsDoomsday

I've a return fare to sydney, cant wait! Though I wonder if that counts as 2 flights or as 4?

Sheel

JoseChungsDoomsday wrote: »

I've a return fare to sydney, cant wait! Though I wonder if that counts as 2 flights or as 4?

We went to Australia too and on the way we stopped a couple of nights in Hong Kong , but coming back we just stopped at Hong Kong for an hour or so , so I reckon we will be able to claim for six flights altogether. Just a guess though.

babyjones

Hi folks

The website given out (www.virginbapassenger.refund.co.uk or www.virginbapassengerrefund.co.uk) yesterday doesn't seem to work. However I have managed to register to claim today on the following website from the Cohen Millstein UK Press Release:

www.airpassengerrefund.co.uk

It may be a long haul but it will be worth it get a few quid back and to show the airlines that they can't get away with sneaky overcharging!

Good Luck!

JOHNNY5

Can anybody confirm this refund is available for `VIRGIN HOLIDAYS` or is it just for `VIRGIN ATLANIC` flights only