surprise freebies from ethical juicers

gilligansyle

Cook_County wrote: »

I don't care frankly about how good the company are. I am just annoyed that they go in for this kind of viral marketing. It is enough to put me off using them - ever.

But the original offer involved signing up to their newsletter, all you have to do is unsubscribe!

They have had more business than normal and have used the chance. Good business practice. Free advertising thanks to MSE!

mookie

I paid postage by paypal, still not got anything though. I sent an email but didnt get a reply.

Doesnt look like anything is coming my way. :rolleyes:

mrsv05

its all well and good them saying that only a select few were sent emails regarding their free deal but how come it was on their general website then? frront page too. if it was only meant for subscribers then they should have just sent it on the email, not on their site. ive had nothing too but guessed i wouldnt from the outset. ive just blocked their emails coming through as they have not even been useful.

mookie

mrsv05 wrote: »

its all well and good them saying that only a select few were sent emails regarding their free deal but how come it was on their general website then? frront page too. if it was only meant for subscribers then they should have just sent it on the email, not on their site. ive had nothing too but guessed i wouldnt from the outset. ive just blocked their emails coming through as they have not even been useful.

Initially the offer was sent to members by email. But one of the members kindly shared it with us not realising the demad would go so crazy.

They then posted the offer to take more orders, I dont know why they bothered to if they are not going to back up the offer. I also think its unfair to accept paypal payments then not send anything.

I_LOVE_FREE_CHOCOLATE

am i just being stupid?

i was one of the 12,000 that applied and i havent recieved an email or anything but the offer or a suprise freebie sounds nice...how do i get it?

thanks

lannyloo

I_LOVE_FREE_CHOCOLATE wrote: »

am i just being stupid?

i was one of the 12,000 that applied and i havent recieved an email or anything but the offer or a suprise freebie sounds nice...how do i get it?

thanks

I dont think you do to be honest, doesnt look like theyre honouring it.

mookie

They said on an update that paypal queried their account due to the increase in money received, a lot of people paid £2 postage.

They havent sent anything to me and I paid postage and they havent refunded me either. My emails have been ignored.

I reckon they have made a fair bit out of this!

lililou

From their website

[FONT=Arial, Helvetica, sans-serif][SIZE=-1][FONT=Arial, Helvetica, sans-serif]Statement - 21st February[/FONT][/SIZE][/FONT]

[FONT=Arial, Helvetica, sans-serif][SIZE=-1]Before contacting us please note the following terms of this offer, which were enclosed in the offer email but not represented elsewhere. [/SIZE][/FONT]

1. [FONT=Arial, Helvetica, sans-serif][SIZE=-1]The offer was [/SIZE][/FONT][FONT=Arial, Helvetica, sans-serif][SIZE=-1]for recipients of an email directly from us. Ethical Juicers never made this offer public on any websites.[/SIZE][/FONT]
2. [FONT=Arial, Helvetica, sans-serif][SIZE=-1]The offer was limited to one per household.[/SIZE][/FONT]
3. [FONT=Arial, Helvetica, sans-serif][SIZE=-1]The original offer stated clearly "while stocks last".[/SIZE][/FONT]
4. [FONT=Arial, Helvetica, sans-serif][SIZE=-1]The terms of our shopping cart discount codes (offered separately) were that there is a minimum transaction value of £1 after discount.[/SIZE][/FONT]

[FONT=Arial, Helvetica, sans-serif][SIZE=-1]If you took up this offer through a link on a freebie website then you won't have been aware of the above terms and our automated order system would have taken your order and sent you an email confirmation. We have subsequently sent items to many of you but have today ceased dispatch so we can continue with business as usual. Thank you to everyone who has emailed us with such positive feedback. [/SIZE][/FONT]

mookie

Well I have sent an email, if I dont get anything and they intend on keeping the payment then I hope they will do the right thing and donate it to a charity.

Edna_Bucket_2

lililou wrote: »

From their website

[FONT=Arial, Helvetica, sans-serif][SIZE=-1][FONT=Arial, Helvetica, sans-serif]Statement - 21st February[/FONT][/SIZE][/FONT]

[FONT=Arial, Helvetica, sans-serif][SIZE=-1]Before contacting us please note the following terms of this offer, which were enclosed in the offer email but not represented elsewhere. [/SIZE][/FONT]

1. [FONT=Arial, Helvetica, sans-serif][SIZE=-1]The offer was [/SIZE][/FONT][FONT=Arial, Helvetica, sans-serif][SIZE=-1]for recipients of an email directly from us. Ethical Juicers never made this offer public on any websites.[/SIZE][/FONT]
2. [FONT=Arial, Helvetica, sans-serif][SIZE=-1]The offer was limited to one per household.[/SIZE][/FONT]
3. [FONT=Arial, Helvetica, sans-serif][SIZE=-1]The original offer stated clearly "while stocks last".[/SIZE][/FONT]
4. [FONT=Arial, Helvetica, sans-serif][SIZE=-1]The terms of our shopping cart discount codes (offered separately) were that there is a minimum transaction value of £1 after discount.[/SIZE][/FONT]

[FONT=Arial, Helvetica, sans-serif][SIZE=-1]If you took up this offer through a link on a freebie website then you won't have been aware of the above terms and our automated order system would have taken your order and sent you an email confirmation. We have subsequently sent items to many of you but have today ceased dispatch so we can continue with business as usual. Thank you to everyone who has emailed us with such positive feedback. [/SIZE][/FONT]

They can say what they want about that, but they've got a bit of a problem due to the emails they sent out:

1) The email is clearly marked as a "Receipt" so a contract has been established.

2) It specifies the timing of when the order will be despatched.

As they have entered into a contract I'm expecting all those who got an order number and receipt to get this one.