B&Q up to 75% off sale on Outdoor Fun (swings, slides, etc) [CLOSED]

sarahmoo

if they have offered a refund and i have accepted it does that mean that the contract is no longer legally binding? the chap said that he would refund the money to my account when i spoke to him,..

sarahmoo

frogling, it's terrible that you're not getting anything considering that you found out this deal

PhilCCFC

JoolsB wrote:

Quick question for both bootman & PhilCCFC. At first yesterday I was told that 56 of the 200 Ben Nevis had been received from the suppliers, then a manager told me that none of the 200 had been received, and people who had been booking delivery dates will be phoned to tell them there is no stock. He assured me that no-one was getting one. No offence meant but I also ordered Monday morning, which was the same day as bootman & before PhilCCFC. Could you therefore keep me updated as to whether you receive a playcentre? Good luck to you if you do, and it will give me more ammunition to prove I have been lied to.

Thanks

No problem, will do.

After reading the last days posts about this I am getting myself ready for a big let down, we'll see. I did phone the delivery place today and my order is not showing on their system yet, apparently it takes 3 days to transfer from the ordering system to the delivery system.

Flange

someone needs to go to the press, and get national coverage

Frogling

Flange wrote:

someone needs to go to the press, and get national coverage

That's not a bad idea - anyone clued up on how we go about doing this? I am so upset about all of this. No birthday present for my youngest, my three-year-old has just come out of hospital and I was looking forward to making the summer a happy one for her. I am so livid I am on the verge of tears!

sarahmoo

reckon you should bid on the ones on ebay...quite a few people seem to have cashed in on the idea if you search under wooden frame
and then get b and q to pay the difference...

Frogling

Could everyone who has had problems with B&Q please PM me with brief details. I am going to collate some stats on how many of us have been let down, and shall then take it further as appropriate based on the numbers.

I think that this might be a case of strength in numbers, so please add your voice to the cause!

mirandamayhem

DH Suggested those of us having no joy so far co-ordinate times each day to ring the customer services, and literally bring down their call centre with calls until they give us adequate replacement or compensation.
Anyone else up for this?
We are waiting for phonecalls, funny how they're never returned

Moglie

Frogling wrote:

Could everyone who has had problems with B&Q please PM me with brief details. I am going to collate some stats on how many of us have been let down, and shall then take it further as appropriate based on the numbers.

I think that this might be a case of strength in numbers, so please add your voice to the cause!

I have pm'ed you

osagefo

Frogling wrote:

Could everyone who has had problems with B&Q please PM me with brief details. I am going to collate some stats on how many of us have been let down, and shall then take it further as appropriate based on the numbers.

I think that this might be a case of strength in numbers, so please add your voice to the cause!

I was just about to pm you but thought maybe it would be better to set up a template to make it easier to co ordinate all those pms
Just quickly, I thought these questions perhaps cover most and if we could keep them in an agreed sequence.

1. Order Date/Time
2. Confirmation email Date/Time
3. Card Charged Date
4. Promised Delivery Date
5. Actual delivery date
5. Items ordered
6. Items outstanding
7. B & Q's response
8 Any further action?
9. Any other relevant info

Please this is just a suggestion so feel free ammend or delete.