LloydsTSB Fixed rate Isa 6.5%

boobbby

still none the wiser as to when the 12 month period starts/ends?[/quote]

Is anybody !! (has anybody received a letter with the actual start and end dates) when opening the account with a transfer

derrick

I have just logged into my account, and the amount that was sent from Northern Rock on the 1st May has now been credited today 17th May.

I have just spoken to the ISA centre and they confirm that interest from the 2nd May to the 16th May,(£95.42p in this case), will be added at the end of the term,(at the moment it is sitting in the background?),
I still await confirmation in writing from Jane Fowler at Customer Service Recovery Centre, who I spoke to on 2 occasions , that they are adjusting the difference between "opening" acc on 11th April until 1st May of the old ISA to the new ISA, in this case old ISA was 5.1%, Lloyds is 6.5%, therefore the adjustment should be 1.4% for those days.

My transfer from NS&I was sent 14th May and as of today Lloyds have no record, probably stuck in their backlog.

carpy

derrick wrote: »

I have just logged into my account, and the amount that was sent from Northern Rock on the 1st May has now been credited today 17th May.

so you wont earn any interest onm that adjustment then?

derrick wrote: »

I still await confirmation in writing from Jane Fowler at Customer Service Recovery Centre, who I spoke to on 2 occasions , that they are adjusting the difference between "opening" acc on 11th April until 1st May of the old ISA to the new ISA, in this case old ISA was 5.1%, Lloyds is 6.5%, therefore the adjustment should be 1.4% for those days

why are they doing this?

derrick

carpy wrote: »

so you wont earn any interest onm that adjustment then?

It will put me in the position as if the money had been credited on the 1st May, they cannot add it to the balance as that would infringe HMRC rules, as I would be getting interest on top of interest! Don't forget this is a fixed rate/term ISA, interest will only be added at the end of the term.


why are they doing this?

"Goodwill gesture" !? so that I don't lose out on the 12 month term, i.e. I will receive 6.5% on the whole of the investment for a full 12 months.

carpy

derrick wrote: »

"Goodwill gesture" !? so that I don't lose out on the 12 month term, i.e. I will receive 6.5% on the whole of the investment for a full 12 months.

so the 12 months starts from application and not when the account is credited?

in that case everyone should get that 'goodwill gesture':T

derrick

carpy wrote: »

so the 12 months starts from application and not when the account is credited?

in that case everyone should get that 'goodwill gesture':T

That is my understanding.

Everyone might have to "apply" for the goodwill gesture, it has been mentioned before on this thread,but I don't think it will be done as a matter of course.

sloughflint

derrick wrote: »

That is my understanding.

Everyone might have to "apply" for the goodwill gesture, it has been mentioned before on this thread,but I don't think it will be done as a matter of course.

This thread- or rather LTSB- is getting more ridiculous by the minute.
So now we are getting different interpretations on how they are going to keep their angry customers sweet.
Some of us ( whu and me) get confirmation in writing that 12 months starts from the date of cheque and now some ( you) get told that they will do some complicated adjustement to make the 12 months start from application date.
Give me strength!

derrick

sloughflint wrote: »

This thread- or rather LTSB- is getting more ridiculous by the minute.
So now we are getting different interpretations on how they are going to keep their angry customers sweet.
Some of us ( whu and me) get confirmation in writing that 12 months starts from the date of cheque and now some ( you) get told that they will do some complicated adjustement to make the 12 months start from application date.
Give me strength!

I am awaiting confirmation in writing,(been told within 2 weeks, and that was on the 12th May), and will post what I receive, when/if I receive it.

sloughflint

derrick wrote: »

Mr Eric Daniels (C E O )
Lloyds TSB PLC
25 Gresham Street
London
EC2V 7HN

Anyone got an email address for this guy?
He needs a link to this thread. It's got to be a record for both length and catalogue of still ongoing utter nonsense.

sloughflint

derrick wrote: »

I am awaiting confirmation in writing,(been told within 2 weeks, and that was on the 12th May), and will post what I receive, when/if I receive it.

Good luck with it and if you do get it, we'll no doubt be fighting a year from now to ensure they honour their written promise even if they are completely different promises.