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Tesco grocery online codes - discussion thread

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  • becky004
    becky004 Posts: 5,166 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Angie-H wrote:
    Tesco seem to be in bit of a mess with wine codes at the moment. Had my 1000 point voucher refused I phoned CS and helpful person added it to my account with no problems. Same happened to my sister she phoned CS and person she spoke to refused to asccept code. Motto I think is if you dont't sucseed first time try again

    Same happened to me, rang CS points added manually immediately, no questions asked. Guy said is a major problem with wine points at the moment with very few being added.
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  • NJO_3
    NJO_3 Posts: 444 Forumite
    becky004 wrote:
    Same happened to me, rang CS points added manually immediately, no questions asked. Guy said is a major problem with wine points at the moment with very few being added.

    PLEASE can i have the number so i can call them

    Cheers
    NJO.
  • suekjw
    suekjw Posts: 866 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    NJO wrote:
    PLEASE can i have the number so i can call them

    Cheers
    NJO.

    I gave you the number last week! Its post number 319 of this thread!!!!
  • suekjw
    suekjw Posts: 866 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    suekjw wrote:
    Call free on:

    0800 59 16 88

    Lines are open Mon-Fri 9am-8pm,
    Saturday 9am-5pm.

    They'll need an idea of the order number or at least the date you ordered!

    (The Thanks button is on the bottom of our messages!)

    Feeling generous so I'll repost!
  • WARNING:
    If you click to receive e- vouchers you can't transfer them into deals tokens. I did this and I have to send them back they will recredit my account- apparently, but not until the next mailing. The children are going to go potty when I tell them they will have to wait for Disneyland - they were so excited.
  • NJO_3
    NJO_3 Posts: 444 Forumite
    suekjw wrote:
    I gave you the number last week! Its post number 319 of this thread!!!!

    I know, i tried that and the 0845 number and both say will prob be added to feb vochers but i dont really want a prob be added feb when other people are calling some number and getting them added manually.

    It seems strange to me? What are you all sayingg when you ring up?

    as i have a 2500 & a 1000 points yet to be added!

    NJO.
  • afinn
    afinn Posts: 61 Forumite
    Part of the Furniture Photogenic Combo Breaker
    I called Tesco today and they said points would be added on the last day of this quarter in January. Have some people had the points added already, in which case Tesco are trying to fob me off, or am I being told the truth?
  • afinn
    afinn Posts: 61 Forumite
    Part of the Furniture Photogenic Combo Breaker
    just been to check out electricals as recieved a code for 1000 for £50 spend (xx-27tkz8) came with clubcard vouchers. Can be used only once per customer and points will be added to May statement. Anyway whilst searching electricals I found it includes a section of toys so I have ordered a few games as christmas presents and code accepted.
  • jammy123
    jammy123 Posts: 358 Forumite
    afinn wrote:
    I called Tesco today and they said points would be added on the last day of this quarter in January. Have some people had the points added already, in which case Tesco are trying to fob me off, or am I being told the truth?
    Hi,i used 2 codes for wine both for 1000 points each and was told by 2 different people that they would be added in my feb statement. So i guess its just a matter of wait and see :)
  • sazzy30
    sazzy30 Posts: 18 Forumite
    The same happened to me. I got an email response saying they were having technical problems with the wine codes but points would be added in time for february mailing. I really hope they are - I don't want the argument with CS in February if they are not!
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