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Egg Policy Change ?
in Credit cards
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Mines the egg card (visa)
I'm still in disbelief to be honest at the dreadful way they've gone about this. If they were honest about the real reason (i.e. the takeover, policy reviews etc.) I wouldn't feel so bad but being made to feel like a bad debtor when I'm not really riles me. I do have an outstanding balance with them so won't be able to get shut of them immediately, but I'll be seeking to pay it off as quickly as possible so I can move on from this sorry episode.
Had the card around 5 years .. spent around £3000 , used the card last month for £500 ( First time in 6 months balance was £0 ) and made a one of payment last week of £100 then recieved notifacation of closure of the account. Never failed to make min payments so found it a bit bizarre that there closing it.
Shame really as its the only CC i have
Would you mind saying if it's Egg Visa or Egg Money (Mastercard), please?
Thanks very much.
Like DuWolf its my only cc and I've had to apply for another as I have lots of regular mothly payments on my Egg Card (Visa)...it's going to take hours to re-arrnge all those payment details once the new card comes through.
My mortgage is also with Egg and I would like to transfer it somewhere else but I'm not sure how willing other lenders will be to take it on as it only has less than 4 years to go.
What really hurts is that Citi bank's mismanagement of their financial affairs - exposure to the sub prime market etc - has caused this situation and their response is to target its financially expedient customer base with letters suggesting that we are risky borrowers! Pot meet kettle!