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Egg Policy Change ?
in Credit cards
631 replies 68.4K views
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How do i get info on my credit? experian?
and who do we write to or phone to complain?
Please someone make this a sticking for the minute or put a link on the front page.
Well, i've now come home to find the very same letter! Balance has been 0 since the end of October and low and behold they don't want my custom any more! I'm even more cross as I cancelled the card myself on the 30th so i am going to make certain that my record records that I cancelled and not Egg. I will certainly be cancelling my Money card now as well!
If i had not just got a mortgage and checked my credit report i would not be so sure that my credit score was high. I would be terrified! Certainly, had i not discovered this thread today i would be panicing! The letter is strongly worded and entirley unfair to customers whose credit rating is far from adverse! If the letter had stated something along the lines of 'Due to the way in which you are currently using your Egg card and the current financial climate we have decided to terminate your credit agreement' It would have been somewhat different!
Anyway, Neh neh neh neh neh neh Egg I cancelled Fiiiirsssttt!!!!! :rotfl:
[EDIT]: P.S. Just found this link: http://www.thisismoney.co.uk/credit-and-loans/article.html?in_article_id=418494&in_page_id=9
...an old article to exemplify BAD EGG! :-)
Same here, had a £2.5k limit, paid it all off and the card was empty for over 12 months with this limit, then i needed some money for the business to tide me over winter so
1. asked to increase the limit (for buffer purposes) to £4k and they did it immediately
2. used £2k for the business.
so after paying off a previous balance, then increasing the limit by another £1500, less than a month later i get this!
I find it a bit insulting too to be honest and it really worried me as they dont explain in the letter about repaying, i was sick to my stomach thinking they wanted the whole lot back in one chunk in 35 days.
very poor way to communicate with your customers i say.
I owe £2000 and have been up to £5000 before and paid it all off.
I have a steady job and pay by direct debit.
I feel personally slighted by this letter.
Im half tempted to empty the full amount and let them bleedin whistle for it im that angry about it!!
Havent had a chance to speak to Egg about it yet. I have a Mastercard & Visa but the letter relates to the Visa.
I also have 2 ISA's with them so I will be considering closing them & transferring elsewhere.
I personally believe they are getting rid of Customers who arent making them enough money
Many thanks for your e-mail, much appreciated, I have asked one of our
reporters to investigate.
BBC News interactive
He won't mind if they close the account as he has no intention of spending on it but I don't see how his credit rating can have deteriorated in 14 days!!!:rotfl: