Tesco Clubcard - Extra Points Goods

Addy

biglugs wrote:

We phoned and checked when I placed our order for delivery yesterday and were ASSURED that they wouldn't remove the extra points if they were out of stock on some items. They did tell us though that it can take up to a week for these additional points to be added.
When we got our delivery yesterday which had some of the beef missing, bringing the cost below £75, the bill still included a 1p charge for the 1000 points coupon. I will be phoning up next week to check to make sure it went on - otherwise I'll be damn annoyed that they charged me £0.01 for nothing.

You did well then Biglugs (she says with not a hint of jealousy you understand ). My Delivery Note stated the e-coupon had not been allowed because the transaction value went under that required! If I hadn't already kicked up a stink and got the delivery refunded, I guess I could have tried telling them what you've been told

Not to worry, they did send me 6 of the 78 beef I ordered, which is 6 more than I've seen anywhere else in these parts :j

The £0.01 is the transaction for the extra points - so you'll get them I'm 99.99% sure, tho' why they have to charge you for it, I have no idea!

biglugs

We did get a phone call from Tesco this morning regarding our order for 42 packets of beef today. Unfortunately they only have 10 left in stock because they've been getting bought! Told them we would just take 9. We didn't tell them it was us who bought their last 25 yesterday!!!

Miroslav

Off to Tesco this afternoon

Mmmmmmmmmmm Beef

Fluffy_Bunny_2

When does the birds eye beef offer end, anyone know?
Thanks

Miroslav

Fluffy_Bunny wrote:

When does the birds eye beef offer end, anyone know?
Thanks

September 6th

noff

Hi, I have only just found this site and it certainly is very addictive. I thought I was the only person who looked for extra points, reduced items @ buy one get one free etc. How wrong I was.

My freezer was full of the beef on the first day of the promo, I'm glad so many others have managed to take advantage of this offer.

I noticed one last night in my local Tesco Local store that I hadn't read about on here which was Tesco 500g Lean Minced beef price marked at £2.01 on the packet (this is the price it was scanned at) however the shelf did say £2.00.

When I enquired about this to the cashier she offered me my penny back and naturally I asked for the full amount quoting their policy. It was obvious that she had never heard of the policy and looked at me as if I was mad. Asking for my whole £2.01 back for the sake of a penny was obviously an unnatural thing to request (which it is I suppose if it wasn't for their policy).

She said I needed to speak to the Manager who was called and as soon as I quoted the policy he handed me back the money.

The funny thing is I genuinely stopped in the shop to pick up the beef for our tea last night and had no intention of 'looking' for any discrepencies or bargains it sort of just happened which in a way is 'psychologically' less naughty/ more justified than some of the things that I have previously claimed.

thepearce

Noff, welcome to MSE. You might like the Tesco wrong prices thread if you haven;t seen it : http://forums.moneysavingexpert.com/showthread.html?t=77950&page=20&pp=10

Miroslav

noff wrote:

Hi, I have only just found this site and it certainly is very addictive. I thought I was the only person who looked for extra points, reduced items @ buy one get one free etc. How wrong I was.

My freezer was full of the beef on the first day of the promo, I'm glad so many others have managed to take advantage of this offer.

I noticed one last night in my local Tesco Local store that I hadn't read about on here which was Tesco 500g Lean Minced beef price marked at £2.01 on the packet (this is the price it was scanned at) however the shelf did say £2.00.

When I enquired about this to the cashier she offered me my penny back and naturally I asked for the full amount quoting their policy. It was obvious that she had never heard of the policy and looked at me as if I was mad. Asking for my whole £2.01 back for the sake of a penny was obviously an unnatural thing to request (which it is I suppose if it wasn't for their policy).

She said I needed to speak to the Manager who was called and as soon as I quoted the policy he handed me back the money.

The funny thing is I genuinely stopped in the shop to pick up the beef for our tea last night and had no intention of 'looking' for any discrepencies or bargains it sort of just happened which in a way is 'psychologically' less naughty/ more justified than some of the things that I have previously claimed.

Welcome

This place is very addictive. I think I can afford not to work again, it's a full time job here now

Bought 9 more beef earlier I like beef anyway

biglugs

We did get a phone call from Tesco this morning regarding our order for 42 packets of beef today. Unfortunately they only have 10 left in stock because they've been getting bought! Told them we would just take 9. We didn't tell them it was us who bought their last 25 yesterday!!!

And when it came they didn't give us the 1000 points!! So how come they gave us them yesterday??? Mrs Bigears phoned to complain and had a big row with the customer services operator who eventually settled on the standard response - if you don't like it, tough! Wanted to know where we got the evoucher from so we didn't push it too far!
If they do this to us again I'll simply refuse to accept the order when it arrives.

bylromarha

biglugs wrote:

We phoned and checked when I placed our order for delivery yesterday and were ASSURED that they wouldn't remove the extra points if they were out of stock on some items. They did tell us though that it can take up to a week for these additional points to be added.
When we got our delivery yesterday which had some of the beef missing, bringing the cost below £75, the bill still included a 1p charge for the 1000 points coupon. I will be phoning up next week to check to make sure it went on - otherwise I'll be damn annoyed that they charged me £0.01 for nothing.

they charge you 0.01p for 1000 points (aka £40 deals, aka 21 packs of beef) ?

What a rip off!:D