Feedback changes announced!!!

peter999

RFW wrote: »

It is supposed to be changing later this month, so that repeat feedbacks from buyers (not made in the same week) will be incorporated into the total score. All sellers feedback is likely to increase as a result of this, it is being backdated to when account was started.

So if you currently have a feedback of 500 but have had 600 feedbacks (100 from repeat buyers) then your feedback total will show 600, thus total number of positives will be more visible in your total score.

Surprisingly most people have missed this in the feedback changes, I guess a lot of sellers will get a shock by their sudden jump in feedback.

I am not talking about the new feedback scoring system.

In the past your Feedback page would show:
-Total number of positives &
-Positives from unique users (used in current, soon to be old Feedback scoring system)

This is what my Feedback Summary page showed a few years ago (I saved a copy of that page) when my Feedback score was 71:

Feedback Summary
peter(71)

147 positives. 72 are from unique users.
0 neutrals.
1 negatives. 1 are from unique users.

eBay then stopped showing the Total Number of Positives when they had one of their numerous website revamps.

Just trying to find out when they did this, in last year or was it few years ago ??

Does anyone know or remember ??

I want to know this (Total Positives) as it's a good indication of my total number of transactions on ebay in past 5 years.

peter999

RFW

It changed a couple of months ago. When the full feedback changes are made (supposed to be later this month) your new feedback score will show how much total feedback has been left, so where your "147 positives, 72 from unique users" showed a feedback score of 72 it will soon show 147 (it might be a bit less if same user left feedback in the same week).

The announcements have all said this will be in May, which by Ebay's past record means the second week in June!

StaffsSW

Around early March I think - the same time that the negatives and neutrals became clickable. The total positives are still there - albeit in tiny font...

peter999

stevew8975 wrote: »

Around early March I think - the same time that the negatives and neutrals became clickable. The total positives are still there - albeit in tiny font...

I missed that, I hadn't noticed Total Feedback lower down on feedback page in smalller font.

I also didn't know Negs/Neutals were now cllickable.
I was still using original system of selecting 1 year period where number of Negs/Neutrals become visible just above feedback comments & you can access them.

peter999

StaffsSW

stevew8975 wrote: »

Mark the 15th May in your diaries.... ;-)

As expected, this date has now been officially confirmed by eBay...

barmonkey

stevew8975 wrote: »

Around early March I think - the same time that the negatives and neutrals became clickable.

sorry,what do you mean negs and neutrals became clickable ?

nmm

You can click on the negative number and read the negative comments only, rather than having to manually look through all the feedback.

peter999

barmonkey wrote: »

sorry,what do you mean negs and neutrals became clickable ?

Look at the someone who has Neg or Neutral feedback.
Look at the Recent Feedback Ratings table on the left.

Click on the number of Negs or Neutrals shown in the the table..

The relevant Neg/Neutral feedback comments are then displayed below.

peter999

barmonkey

sussed, thanks

pinkgem

i posted this yesterday

http://forums.moneysavingexpert.com/showthread.html?t=902981