Feedback changes announced!!!

Kay_Peel

Many thanks for Rapido's excellent post. My jaw is in my lap. Amazing and astonishing.

I must be incredibly lucky or something. Doh! I wish I hadn't said that.

rapido

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Road_Hog

I am so not looking forward to the impending doom of buyer feedback only.

I'm sure a lot of sellers will knock ebay on the head because it will just become too stressfull to deal with unreasonable buyers who are only held in check by the fact that they can get a neg back.

There are some of the most strangest and rude unreasonable people on ebay.

Tea3

Again I state that ebay seems to think the ONLY problem a buyer can create is non-payment and the non-paying bidder system deals with that. Ebay staff obviously dont sell on their own system or are lucky with their customers and dont get the people who expect immediate delivery, who want you to send out items before you have payment, who dont understand post offices are closed in evenings or weekends so monday is earlier posting for a saturday night order, who dont understand paypal makes payments echeque and seller has no say in this, who pay and receive item then change mind for no good reason and demand refund without returning the item, the buyers who use the new item and then want to return it even thought its no good to you once used, the buyers who pay and then after they receive the item demand a part refund as they now feel it cost too much - the list goes on and on!! I am so glad I closed by ebay shop and feel so sorry for the poor sellers left who will be 'blackmailed' by buyers over the slightest things. Ebay really need to twigg that although there are rogue sellers there are also just as many rogue buyers and penalising the sellers gives the buyers more power to abuse the system not improve it
(sorry rant over - I feel very strong about this as you can tell)

Added - also the more 'blackmail' refunds and returns a seller has to accept the more they have to increase their prices to cover losses so the higher ebay prices start to creep up. It really is a case of a once brilliant website destroying iteself *looks at ebay and shakes head*

continualdiamond

I just dont understand the whole concept of sellers not being able to leave a neg/neutral.

I had my 1st nightmare buyer and i've had my account since 2002. They asked me to add a buy it now price and asked if they could pay on the Saturday (it was Wed at the time), i said yes and added the buy it now. They purchased, Saturday came, no payment. Didn't hear from them till the following Tues, explanation was he was too busy working and would pay now. Didn't, next day unpaid item dispute filed, no replies to it, so on the 8th day closed it and got my final value fee back.

Now why come May would this buyer get the glory of not having a neg on his feedback, he damn well deserved one. I went out of my way to add a buy it now, thus adding more to my ebay fees, willing to accept payment 3 days after auction ended and my item 'an exhaust' for christ sake, not some small item taking up hardly any room. I then had to store it for 2 weeks, while i had to wait around for 7 days to see if he paid and then wait another 8 days to see if he replied to the unpaid item dispute.

I feel i might be going back to putting items in the local paper, after all that is free and i will just stick to ebay to buying only.

Dick_here

continualdiamond wrote: »

I feel i might be going back to putting items in the local paper, after all that is free and i will just stick to ebay to buying only.

I think that is what ebay want, instead of us amateur sellers causing all these disputes...

v0n

I suppose truth to the matter is - despite outrageously high fees on some items, there simply isn't that much money in several hundred thousands of amateurs selling tiny, penny worth products. Let's not forget the big boys - like Yahoo, had their working auction models and shut it down due to low profitability vs high upkeep and servicing.
eBay's focus seems to be shifting more and more towards big players with static BIN prices, on base of which they can calculate their potential income. Less of an flea market, more of a amazon type virtual hyperstore. The withdrawal of negative feedback for buyers will hit the small seller the most. It's when you run your auction on back of old junk, between your regular work and family time that most of these problems occur. Big seller working with new stuff from warehouse with their own regular courier pickup and infrastructure is not going to run into that many issues. And where five negative buyers in 100 feedback matter, they dissapear against 1000 monthly sales.

rapido

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scorpio13

stevew8975 wrote: »

2. Sellers will no longer be able to leave negative or neutral Feedback for buyers. This change will occur in May, 2008.

This is a bad move.

Exactly!

Surely, Buyers will now be able to do what they want without fear of getting a negative!:mad:

Scammer Buyers & Timewasting bidders are gonna have a field day.

I for one, will certainly not be accepting 'personal cheques' from Buyers anymore. And anything i sell worth more than £10, i will be sending via Recorded Delivery or Special Delivery. As now there'll be loads of people 'claiming' they didn't receive the item!

Maybe a Petition needs to get started for this, because this is utterly RIDICULOUS!!!

RFW

scorpio13 wrote: »

I for one, will certainly not be accepting 'personal cheques' from Buyers anymore. And anything i sell worth more than £10, i will be sending via Recorded Delivery or Special Delivery. As now there'll be loads of people 'claiming' they didn't receive the item!

Maybe a Petition needs to get started for this, because this is utterly RIDICULOUS!!!

Trackable delivery on value items is exactly what all sellers should be offering, for their and their customers' safety.

There are probably more petitions than signatories for this by now, it is happening, like it or not.

As ever anyone who leaves me a negative without getting in contact first I won't be dealing with again, any 'buyers' who don't pay will be given a non paying bidder strike and blocked, if all sellers do this (they don't now, some think leaving a negative is enough and don't bother to reclaim fees!) then those buyers will be booted off after 3 strikes.

I don't currently receive many negatives or indeed give many out (about 3 in 3 years) so can't see it making too much difference, if it does I'll be selling elsewhere.