British Gas Click energy 4?

~daisy~_2

erb wrote: »

daisy - keep trying
I changed from standard to click 4 on 27 January with no problem. The £40 is already showing in my Quidco account as validated.

ive tried on firefox and IE on my laptop and on IE on my hubbys laptop
ive tried tweaking my cookies and javascript settings all to no avail

still no joy - im almost ready to give up :mad::mad::(

erb

daisy

At what point do you get the system error?

Scarlett1

I have just done it online so it should be ok now daisy try again

~daisy~_2

erb wrote: »

daisy

At what point do you get the system error?

i was getting it right at the end when i tried to confirm the order - however c&p thi from a different thread....

daisy wrote:

after speaking to a truley obnoxious BG person yesterday who reduced me to tears of frustration over this whole issue i then recieved an email about 2 minutes ago

says that various fields were missing from my online profile and was the cause of the system error - that i should try again and it should go through no problem

so i tried and it did !!!! im thrilled - yes small thing but hey the £60 from quidco will pay for me to have my meter changed to help bring down my bill further

receiving a bill last week for £213 for 3 months scared the life out of me !!

so ive paid the bill in full to avoid having my monthly direct debit put up to £96 (eekk) ive now changed tariff and ive also arranged for my 2 tier meter to be changed to a single rate
ive also ordered a whistling kettle - with all thesethings in place the elec bill should once more be under control !!

amen

so now im frantically clicking refresh on my quidco account waiting to see if it has tracked after all this palaver !! not showing yet !!

erb

daisy

It was in my Quidco account within 24 hours.

~daisy~_2

ok thanks i wont sart panicking till tomorrow afternoon so.....!! LOL

Pdman

Can one of you kind people please give me some information on how Click Energy 4 works? The BG site is short on detail!
1. Does your meter still get read by BG or do they only use customer supplied readings?
2. If so how often should you supply readings and when?
3. Do they email you asking for a meter reading?

Thanks in advance.

~daisy~_2

~daisy~ wrote: »

so now im frantically clicking refresh on my quidco account waiting to see if it has tracked after all this palaver !! not showing yet !!

woohoo its tracked !!!!

Pdman

Any answers to my questions in #18 above?

Terrylw1

Pdman - not sure on 2) or 3) but as far as 1) goes there is a set standard for meter readings per Ofgem. They have to take one with 28 months and many Suppliers take them prior to 14 months as well to get their own charges correct for what they buy in elec for you.

Never live with estimates, they affect your DD's. So, regardless of whether they come out, always submit a reading to replace an estimate.