Free Replacment PSP or PS3 even out of warranty with Sony

maka_2

no luck with call centre or team manager apart from offering £121refurb and 12 month warrenty now waiting call back from head office tomoz.
the guy was reall nice even said my station should last at least 5/6 years but could not do anymore but to continue my complaint and see what happens

gardner1

just tried this and it worked
blast hairdryer on full heat for ten minutes in back vents place ps3 in fridge for 20 mins then it should turn on to get disc out and any game saves

Dalkirst

So is this not working anymore then?
My kids PS3 hasn't got any sound no more so was going to call them.I have done ir before with the same PS3 when i think it had the same problem after reading this and they repaired it that time.

pipsavage1988

Hey all, I also have the yellow light problem. I rang sony a few days back, Not sure if it was with the number you have all stated but I got told that i would have to pay £135 for a exchange and It would be with me within a few days.
My console is the 60GB, i broukght it a long time ago so the warrenty is over I think.
How long does that last for anyways, i know the store is 12 month but how long do sony offer, Is it like microsoft and they have an extended perieod, Also i dont have my reciept.

What do you all think can be done?

Is'nt there a law that states they have to replace due to the system not complying with what it should be used for? IE - Its broken due to manufactoring problems at sonys end...

Also does anyone know were to get rid of faulty consoles for a decent price. I have one ps3 60gb and one xbox360 core....

Mekismo

Damn it, my ps3 died last night and it's nearly 3 years old. I'm on the phone to Sony support now, expecting this to cost me alot of money that i haven't got.....great!!!

Edit: They are expecting me to pay £131 for some refurb model which i won't be doing. Rather go out and buy a new one with a new warranty.

toxicfroguk

Playstation only offer a 1 year manufacturers warranty, however I have found out that they will will replace your console for a like for like console at the cost of £134.

Not sure about any other console.

Hope this helps

welshget

do you have the phone number for this service?

Dan_Bernet

phoned to ask re Fifa and was told they have to scan it instore to give you the trade in price,

rev_henry

Dan_Bernet wrote: »

phoned to ask re Fifa and was told they have to scan it instore to give you the trade in price,

????????????

knoxybhoy

i got my ps3 3 years ago and its worked fine but now it wont play black opps or gran tourismo 5,i even bought a blueray film and it wont play that either,funny thing is it plays all my other games fifa11,tiger the masters ect....i have also returned black opps 3 times hoping it was a faulty disc but still wont work,,,,,any help would be appreciated thank you