Free Replacment PSP or PS3 even out of warranty with Sony

stokelass95

i have just recieved my replacement so i have one very happy boy, thanks again for this post op

NOWSE

photome wrote: »

have just tried this with my sons ps2..power problem over a year old.

Was told £15 for new power supply or £55 for recon ps2, I mentioned about reading online about free repairs/replacement and he told me that isnt true.

Just wondering if anyone has any more info re PS2's. My son's has not worked right for some time (won't load some of the discs) & I seem to recall reading an article a few years ago that a court case had resulted in Sony offering to replace any faulty PS2 free of charge. My recollection was that this only applied to The USA even though the fault was universal. The article implied that Sony would be trying to limit the chances of this information becoming widely known.

sfblues11

After reading this thread I rang Sony Playstation Helpline because my sons PSP stopped reading discs, but he has mislaid the receipt. They took all the details but said i would need to fax or post the receipt before they would send a refurbished replacement. If there was no receipt, the refurbished replacement would cost £64.

Mr_LoL

Ps3 is knackered so i'll give Sony a ring in the morning and see what they say. Its a 60gb one though with bc. I need a 60gb one back.

bribrian

Mr_LoL wrote: »

Ps3 is knackered so i'll give Sony a ring in the morning and see what they say. Its a 60gb one though with bc. I need a 60gb one back.

They'll give you a refurbished 60gb in exchange........

rev_henry

Anyone know if this is still working? I very nearly paid for the information, but what a surprise a bit of googling brought me back home here
I have an original PSP with a very scratched screen and the analog stick leans to one side all the time.

maka_2

so where is the warrenty seal?

rev_henry

maka wrote: »

so where is the warrenty seal?

Under the battery, if I remember correctly.

Ash888

anyone know if sony are still doing this? iv heard now that they charge £150 for a refurbished replacement ps3

bribrian

Ash888 wrote: »

anyone know if sony are still doing this? iv heard now that they charge £150 for a refurbished replacement ps3

They've now decided to charge, if anything goes wrong it's best to sign up with Sony's 'Continuous Play' wait a week & then register a fault.....

https://continuousplay.co.uk/Default.aspx