Free replacement for broken PSP or PS3?

markbloke

Apparently Sony are running an exchange program for faulty PSP and PS3s. Even if it's out of warranty [Edit: May not work if they ask and you remember buying it more than a year ago....], as long as the warranty sticker is intact (you haven't opened the case to fiddle with the insides) and you've got the battery and charger then they'll send out a refurbished one via parcelforce and pick up your dud one to take back. This is all free of charge (less the phone call). It's said this even covers broken screens.
I noticed this while surfing eBay and noticed lots of people selling this info for anywhere between a couple of quid and twenty. After digging around a bit I found this handy info from a concerned eBay member..... http://reviews.ebay.co.uk/PSP-AND-PS3-REPAIR-SCAM-RIP-OFF_W0QQugidZ10000000004878687
Sony's number for this is 08705 998877, or try the cheaper geographic number 01923 653598.

:: Please note that this site is about LEGAL moneysaving. Deliberately lying in this scenario is tantamount to fraud and is not to be encouraged. Thanks. - MSE FM ::

minxy6480

Sony have always been great in my experience for replacing broken ps2/psp. I had an out of warranty ps2 exchanged about 3 years ago and a psp exchanged 2 months ago. Just call them and tell a little white lie about purchase date as they dont ask for proof and you'll have a reconditioned replacement in a few days. The reconditioned ps2 is still working great and has lasted longer than the original

NIGHTSHADE

your phone number is wrong you missed a seven it is

08705 998877

markbloke

NIGHTSHADE wrote: »

your phone number is wrong you missed a seven it is

08705 998877

Thanks for that, corrected now. I copied and pasted from the eBay article. :embarasse

jinkssick

saynoto0870 brings up this much cheaper call

01923 653598

markbloke

jinkssick wrote: »

saynoto0870 brings up this much cheaper call

01923 653598

And the hits keep coming - have added to original post, thanks!

mamasad

thanks op will come in handy mam

kez1234

hi just tried this and the man said they charge £55.00 for delivery and labour but they are not making any money from this. he also said it should be within a year warranty too?

michelle36_2

Hi, I've just tried as well and have been told £65 which includes parts and postage. Never mind - might try again later - It looks like it might depend on who you speak to.

markbloke

Hi, I'm getting reports that it may not work out of warranty after all. I'm hoping to find out if they require actual proof that you didn't buy it more than a year ago.

welshman443

I did this about a month ago so can confirm it works just need to tell a couple of white lies about when it was bought and by who mine was faulty when i got and gave it a go and it worked for me.