ARGOS! told me "you get what you pay for"

pavlovs_dog

pinkshoes wrote: »

Sorry, I was being sarcastic!

yes i figured as much, but if you've ever worked with the 'great' british public then you'd understand why i was at pains to point it out

chuckley

well they wernt wrong were they??

thats like goin in primark and gettin a £5 dress and complaining after it lasts u a week, expecting it to be like sum designer garment.

if course u get what u pay for....

Chrysalis

luxury != basic that can be argued in court.

example.

argos have a basic mattress for £115
they also have a luxury mattress for £115

I would expect a court to reject an argument that the matresses should be equal quality based on price simply because one is labeled as luxury which means more than necessary whilst basic is as what it says the minimum necessary.

The best advice is from the person saying contact the head office asking about if its standard practice regarding the comment, they are likely to compensate you on that alone.

noodlebutty

:rotfl: at some of the debate on here.
I have agreed to swap it for a £200 SilentNight make and also written to complain about the woman on the phone. Hope this new one doesn't turn out to be a bag of luxury spanners!

mrcow

noodlebutty wrote: »

Hope this new one doesn't turn out to be a bag of luxury spanners!

You could always Ebay them if you don't like them :

"LOOK!! Nearly New Luxury Spanners. Suitable for stuffing mattresses."

Phoenixx73

as luxury has no legal definition it is opossible that they found they could add the word to the description by simply assing 1 1/2 inch of padding to the top as opposed to the regulation inch.

before_hollywood

mrcow wrote: »

Cheeky perhaps but true.

A £115 matress is not really going to be any good. Perhaps take up their offer on an exchange and use it to buy a better matress?

if its such crap why are they selling it?????

with higher prices you expect more features but there are minimum standards that are expected with regards to quality surely?

my old matress was not expensive and i admit not the most comfortable i've ever had (started off ok but did not wear well) and as a consequence i got rid of it after about 4 years, round here matresses are available cheaply from factory shops

mrcow

before_hollywood wrote: »

if its such crap why are they selling it?????

Erm....because it's Argos. It's what they do......sell crap, cheaply to the masses.

Have you ever seen Elizabeth Duke jewellery before?

Smi1er

Always makes me laugh at how little some people spend on a matress. After all, on average, you only spend a third of your life on it.

uktim29

Smi1er wrote: »

Always makes me laugh at how little some people spend on a matress. After all, on average, you only spend a third of your life on it.

I spent £88 on mine the other week and have no problems with it. But then if I spend 1/3 of my life on it then perhaps thats good? Apparently a good thing I've always heard for a bad back is to sleep on a hard surface. Up until the last few decades there couldn't have been these stupidly priced £1000 mattress's and there didn't seem to be half as many people with back problems then. Maybe all these "luxury" mattress's are part of the problem.