PC World intimidation

uktim29

scaldyflash wrote: »

NEWSAGENTS IN SMALL TOWN BRITAIN

IVAN "Oh OK"..........................................................

It might have worked better if it was a like for like situation.

I don't think Ivan would take half a pound of butter back in 8 months time incase it had a fault.

scaldyflash

uktim29 wrote: »

It might have worked better if it was a like for like situation.

I don't think Ivan would take half a pound of butter back in 8 months time incase it had a fault.

!!!!!! ? Does one not understand irony ? JEEEEEEEEEEEEEEEZ

uktim29

scaldyflash wrote: »

!!!!!! ? Does one not understand irony ? JEEEEEEEEEEEEEEEZ

Looked more like you were trying to make a point!

IvanOpinion

scaldyflash wrote: »

NEWSAGENTS IN SMALL TOWN BRITAIN

NEWSAGENT "Good morning Sir"
IVAN "Good morning"
IVAN "Half pound of butter please"
NEWSAGENT "Certainly Sir, 87p please"
IVAN "There you are"
NEWSAGENT "Postcode please"
IVAN "TW1T 1AM"
NEWSAGENT "House number"
IVAN "1"
NEWSAGENT "Surname please"
IVAN "Opinion"
NEWSAGENT "Date of birth"
IVAN "01/01/1889
NEWSAGENT "Bank"
IVAN "Lloyds"
NEWSAGENT "Account number"
IVAN "332245364"
NEWSAGENT "P.I.N."
IVAN "2134"
IVAN "why do you need all this information ?"
NEWSAGENT "Oh no reason really"
IVAN "Oh OK"..........................................................

Firstly why would I go into a shop that sells newspapers to buy butter? That is maybe were you went wrong, you went to PC World to buy your groceries

Secondly and curiously enough, If I had paid by cheque or credit card I would have given the retailer most of the above information anyway.

Ivan

superscaper

IvanOpinion wrote: »

If I had paid by cheque or credit card I would have given the retailer most of the above information anyway.

Ivan

Why? It wouldn't have anything to do with security. The only reason they may ask for your name and address (at most) for security is if it is a remote authorisation, i.e. you're ordering online (which presumably you'd be giving delivery and contact details anyway). In person there's no security confirmation beyond just using your PIN and presumably unless you're a moron you enter that yourself and don't give it to the cashier. I have never once in my life ever been asked for any personal details when using a cheque or credit/debit card in person. If they did ask then it isn't info that's given to the bank for validation (because the banks don't use it for shops) it could only be for the shop's own reasons (marketing etc). So why would you give that info. just because you were using a cheque or credit card?

Bean_Counter

Mr_McGoo wrote: »

It's illegal for them not to issue a VAT invoice or sales voucher with every sale. How do they get away with that?

A VAT invoice must be provided by a registered person making a supply of goods or services in the UK to a taxable person. i.e. if you are supplying standard rated goods to a VAT registered person.

There are various exceptions as usual. Full details are at VATA 1994, Sch 11 para 2A; FA 2002, s24; SI 1995/2518, Reg 13(1) if interested.

weegie.geek

Jesus folks, you really can tear the bum out of a situation.

There are obvious reasons PC World might want your address. There are obvious reasons you might not want to give them it.

The problem in this situation - as i see it - is the fuss the store workers kicked up when the OP refused to supply this information.

The conversation should have been:

"can i have your name and address please."
"why?"
"marketing and in case you lose your reciept, it makes it easier for us to find it on the computer if you need to return something."
"no thanks, I won't lose it."
"fair enough, next customer please."

The staff should've taken no for an answer. I did city centre IT retail for a while, and plain refused to hassle the customers. I made a point of going above and beyond, because with the prices of the high street retailers, the only reason people come in is for convenience and customer service. If they wanted it cheap they'd have bought it online or gone to one of the bigger independent shops. They didn't though, they came to us.Hassling them for their address when it's not strictly necessary isn't good customer service, and it inconveniences both parties.

I'd be furious if someone treated me like that, and I try not to be a hypocrite where possible...

uktim29

superscaper wrote: »

Scaldyflash does seem right on one point, you seem eager to give your info for no reason or certainly not to question it.

It doesn't say anywhere that "IvanOpinion" (for no reason) would give out his/her contact details. There's an argument that when buying expensive items that if the retailer records your contact details to make it easier to verify you've actually purchased something from them that this makes it easier. It depends on how paranoid you get when doing things like this. Personally to me it can't kill you, you won't get ill, you may have the remote chance there could be a piece of junk mail arrive, hardly the end of the world. It's only a problem if you've got an over-active imagination or like making mountains out of mole hills.

Nowhere does it say "IvanOpinion" would give out his contact details for no reason unless you read scaldyflash's fictitious supposedly ironic post.

superscaper

uktim29 wrote: »

It doesn't say anywhere that "IvanOpinion" (for no reason) would give out his/her contact details. There's an argument that when buying expensive items that if the retailer records your contact details to make it easier to verify you've actually purchased something from them that this makes it easier. It depends on how paranoid you get when doing things like this. Personally to me it can't kill you, you won't get ill, you may have the remote chance there could be a piece of junk mail arrive, hardly the end of the world.

Nowhere does it say "IvanOpinion" would give out his contact details for no reason unless you read scaldyflash's fictitious supposedly ironic post.

You're absolutely right, Ivan didn't (I've edited my "afterthought" out). But they wouldn't ask for your details to validate your credit card or cheque. If it's for later verification of a purchase if you lose a receipt then fine they can ask but as weegie.geek says there's no reason to insist upon it. If you want to take responsibility for your own proof of purchase you shouldn't be treated like an idiot or a child and that you're not capable of looking after a receipt or other form of proof of purchase. And if you really don't think it's such a big deal about letting people get any details you want (even only name, address etc) then you've luckily not seen the consequences of fraud where they need so few details to get away with lots. (I really wasn't thinking about junk mail as I'm on the MPS anyway). From the few incidences I know about personally it amazes me how easy it is and how few of your details they need for these things to happen from a guy that cleared out my dad's bank account to a friend who had her's emptied by the person who served her at a petrol station. If you really think it's an over active imagination that's because you're making basic assumptions about me personally and that I'm just speculating on hypothetical outcomes.

uktim29

superscaper wrote: »

And if you really don't think it's such a big deal about letting people get any details you want (even only name, address etc) then you've luckily not seen the consequences of fraud where they need so few details to get away with lots.

Such as (in relating to PC World's policy of wanting your name and address for the purchase of expensive items)?

I mean in the way that if someone wanted to do this they could anyway. I can't help thinking in my mind that if someone was serious about fraud, which people into that sort of thing usually are. If they needed my address, why not just follow me home?