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Toluna Discussion (merged)

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Comments

  • redagila
    redagila Posts: 6,422 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    redagila wrote: »
    For those waiting for vouchers, like me - below is the reply I have just received to an enquiry about the non-receipt of a voucher.


    "Thank you for your email. Due to unforeseen circumstances there have been delays
    in the delivery of all rewards. Due to the method of ordering and sending
    rewards we cannot give an exact date as to when they will be sent.

    We assure you that we are doing our best to get your rewards sent to you as soon
    as possible and we hope that you enjoy spending your reward once received."


    So as usual, it is sit tight and wait. Wouldn't it be good if they were honest and said you had to wait 6 months for your reward.


    Well, don't know if I was just lucky but the vouchers arrived a few days after my message to them & I only ordered them in June so 2 months must be quite a record for them.
  • jamespir
    jamespir Posts: 21,456 Forumite
    Got a voucher today for the first club but it says its invalid but according to toluna its working till sept next year
    anyone know what to do
    Replies to posts are always welcome, If I have made a mistake in the post, I am human, tell me nicely and it will be corrected. If your reply cannot be nice, has an underlying issue, or you believe that you are God, please post in another forum. Thank you
  • my amazon vouchers showed up yesterday ordered 13th of july so not too bad for toluna.
  • jamespir wrote: »
    Got a voucher today for the first club but it says its invalid but according to toluna its working till sept next year
    anyone know what to do

    What's the 'First Club'??

    "Common Sense is really not so common!"
  • jamespir
    jamespir Posts: 21,456 Forumite
    Daisy_Bell wrote: »
    What's the 'First Club'??

    a thing they did vouchers 4 its a website that sells games and stuff
    Replies to posts are always welcome, If I have made a mistake in the post, I am human, tell me nicely and it will be corrected. If your reply cannot be nice, has an underlying issue, or you believe that you are God, please post in another forum. Thank you
  • 12 weeks now and still no vouchers :( After i've received this batch of vouchers i'm leaving.
  • jamespir
    jamespir Posts: 21,456 Forumite
    the contact us thing is not working on the site anyone know how to contact them please
    Replies to posts are always welcome, If I have made a mistake in the post, I am human, tell me nicely and it will be corrected. If your reply cannot be nice, has an underlying issue, or you believe that you are God, please post in another forum. Thank you
  • jamespir wrote: »
    the contact us thing is not working on the site anyone know how to contact them please

    http://uk.toluna.com/contactus

    Working for me.
  • Got £30 worth of debenhams gift cards from Toluna today, I redeemed this on July 1st! Just waiting on £60 worth and have points for another £60 worth lol
    Jan Wins: .
  • I wrote to them a few days ago asking when I would receive my Love2shop voucher that I redeemed on the 2nd July. They wrote back with the standard response about waiting on delivery of vouchers. The status of the voucher immediately changed to processing and I received the voucher in the post yesterday.

    Might be worth contacting them if you are overdue a voucher.
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