Toluna Discussion (merged)

Makeandsave

pennychu wrote: »

Pardon my ignorance, but what are upgrades?

Sorry should have said promotions was in rush before heading out. Just be veruy active and you might get promoted and earn extra points.

pennychu

I didn't know you could get promoted but I don't do the opinion side of the site, I'm guessing it's to do with that when you say be active?

Makeandsave

pennychu wrote: »

I didn't know you could get promoted but I don't do the opinion side of the site, I'm guessing it's to do with that when you say be active?

Yes it is, I used to only do the survey site till i found out you could earn more points doing the opinions a Max of 20,000 a month.

Just noticed there are winners and when you click on some of them it says Sorry, this user’s profile page is closed.

Dotty13

My log in details show that I live in America (which I dont) and my rewards page only shows US vouchers. I have written to them many times, but just keep getting holding emails. I am saving up for Amazon vouchers to buy my sister a moses basket, but am running out of time. I cannot change any of my details myself. Does anyone on here know of a managers email address, or of a regulatory body that I can write to. This has been going on now for at least 4 months and I'm getting quite frustrated.

Ancelyn1331

Dotty13 wrote: »

My log in details show that I live in America (which I dont) and my rewards page only shows US vouchers. I have written to them many times, but just keep getting holding emails. I am saving up for Amazon vouchers to buy my sister a moses basket, but am running out of time. I cannot change any of my details myself. Does anyone on here know of a managers email address, or of a regulatory body that I can write to. This has been going on now for at least 4 months and I'm getting quite frustrated.

Check out roselily's Topic. And good luck.

http://uk.toluna.com/opinions/661589/Toluna-complaints.htm

P.S. don't forget to thank roselily as she is a top Tolunatic!

Makeandsave

That topic will not stay there very long so here are the email addresses, I follow roselily1

[EMAIL="mark.simon@toluna.com"]mark.simon@toluna.com[/EMAIL]
[EMAIL="mike.billingsley@toluna.com"]mike.billingsley@toluna.com[/EMAIL]
[EMAIL="james.rogers@toluna.com"]james.rogers@toluna.com[/EMAIL]

Just to add i have had some points added today but not any for my opinions or 80 words.

libra10

Thanks very much makeandsave.

Have sent an email listing all my outstanding surveys, whether there will be any response, we will wait and see.

GetRealBabe

Hi

A response to my email:

Dear Member,
Thank you for your e-mail, unfortunately at the moment we are having fairly serious issues with the E-vouchers making it impossible for us to send any. This is what is causing the delays and problems with this service, there is going to be a blog post made in the next week or so updating you all about the progress we are making in this area. We're ever so sorry for the inconvenience caused and thank you for your patience while we resolve this problem. The service will be fixed shortly and any outstanding vouchers since the end of June will be sent.
Once again we are very sorry for the delays and will update the blog soon with more information. We look forward to seeing you on the site soon.
Best regards,
Toluna Support Team


Will I ever receive my voucher.....

Makeandsave

Thanks for posting that update, I had posted on there facebook page and some guy called David sent me a very nice message saying there blog would be updated soon.

pennychu

Makeandsave wrote: »

Yes it is, I used to only do the survey site till i found out you could earn more points doing the opinions a Max of 20,000 a month.

Thanks for that, I've always been a bit suspicious of the opinion side of Toluna because I can't figure out why they want to pay people for writing opinions? What's in it for them? I can understand why reviewers on Ciao or Dooyoo get paid because they are about consumer products so there will be money via advertising.

Perhaps I'm missing the point (or several thousand Toluna points ) but I just don't get it.