Toluna Discussion (merged)

hannahO_2

davester wrote: »

Its actually the computer you use at work.
Who is going to risk their job downloading some spyware style program? Not to mention most computer networks if the IT persons done it right wouldn't even let it download in the first place.

If I were you, do it on pc in an internet cafe and say it's your work station. It's not as if Toluna behave themselves well :mad: In fact I'm pretty sure what you answer does not matter, all they need is survey filled up, they don't care. Sometimes they send out the same survey you've already completed again because they didn't fill the quota.

brainwaster

davester wrote: »

They have a post on their blog about it, they said that points are safe just a glich on the system, or you haven't logged in for a really long time and your points are cancelled. not sure if its 6 months or 1 yr before they delete your points.

I`ve definately logged in in the last 6 months. Hope they can get me my points back

davester

Then you was a victim of the glich but they said they are sorting it and everyones points will return

pennychu

Wildside wrote: »

I have had the exact same 'standard reply' to my emails about survey points not credited :mad:

I started keeping lists of surveys I'd completed with Toluna after reading that they make mistakes in crediting points. I found a significant number either did not get credited or a lower amount of points were credited than promised, funny how the errors always gave less points rather than more . I didn't keep track for years before this, and wonder how many surveys I never received payment for.

It took months before I got a reply but the good news for me is that they did at least credit the points without demanding screenshots unlike some unfortunate posters on this thread. Who would take a screenshot, what next - the DNA from our tears of frustration?! Now they are mostly sending emails inviting us to the survey centre before we even get to find out what the survey and points are we won't even have the saved email with the details anymore.

Since they've merged with Ciao they are much worse, but this doesn't surprise me - I gave up on Ciao years ago when they started offering 10p a survey :rotfl:.

biohazarduk

I tried toluna sorry to say but it didnt work for me i tried 100s of surveys and only a few would let me complete them and then they didnt pay up with the points. Clicking on the voting only gets you a few points per day and it would take years to save up the 60000 points you need at that rate.

davester

biohazarduk wrote: »

I tried toluna sorry to say but it didnt work for me i tried 100s of surveys and only a few would let me complete them and then they didnt pay up with the points. Clicking on the voting only gets you a few points per day and it would take years to save up the 60000 points you need at that rate.

It does take 2 weeks to get your points its not instant.

Makeandsave

So many complaints on toluna about the points and surveys, I hope they hurry up and sort the mess out and credit all points owing to members.

Daisy_Bell

davester wrote: »

It does take 2 weeks to get your points its not instant.

Whaaaa? Two weeks? I wish!!!! You must be dealing with a different Toluna than us then Dave! :rotfl: It's like getting blood out of a stone getting them to credit points for surveys! :mad: What planet are you living on?

davester

Daisy_Bell wrote: »

Whaaaa? Two weeks? I wish!!!! You must be dealing with a different Toluna than us then Dave! :rotfl: It's like getting blood out of a stone getting them to credit points for surveys! :mad: What planet are you living on?

I mean they say its 2 weeks wait, I have loads outstanding, but some do get done on time so would say it takes a minimum of 2 weeks

Wildside

pennychu wrote: »

Since they've merged with Ciao they are much worse, but this doesn't surprise me - I gave up on Ciao years ago when they started offering 10p a survey :rotfl:.

Same here, also could never get Ciao to reply to emails either;)