Toluna Discussion (merged)

sarahs999

Ah,. well. This answers my question - I was just looking to see how long I would have to wait for my voucher...

Also, I did a survey the other day that promised 12,000 points for joining some printers forum thing - answering questions about printers. And have I got them? No. This was quite a while ago now.

davester

points can take upto 6 weeks of closing, which sometimes they extend the closing date without telling you. I have points owing from 29th Jan and they recently credited me for a survey I did last week.

halfpint90

I had a reply today asking me for the invites to the surveys that i had 'issues' with.... well of course i had deleted ones i hadn't completed, but managed to find in my emails about 15 surveys since dec that i had completed and not been given the points for.... i won't hold my breath !!

**kym**

i redeemed 60000 points 8 weeks ago this friday - no sign of my amazon voucher yet - is this normal. If i dont get it by monday im going to email them but as anyone ever had a response from them other than the standard automated email?

f1re_cr4cker

kym you should get your voucherany day 8 weeks is about right to wait for an amazon voucher from them.

jaygrunt

:DI have just realised this morning that Isent for an amazon voucher from these in NOVEMBER 08 :eek: .I have waited soooo long I forgot all about it until I came on here and noticed the thread.I did contact them in January and they said that the voucher would be sent out within the next few days ,nearly 2 months ago that was !!!!
IF I get the voucher I will be cancelling my account and trying out other sites instead.Very very very poor customer service from them and am not impressed :mad:
I cant even rember how much the voucher was for but I do know I redeemed 60,000 points

Rant Over

sarahs999

60,000 points is a £10 voucher. I do agree that this site is a terribly tedious way to get a £10 voucher, there are much quicker way out there. Valued opinions for example- I think I'v ehad three vouchers from them in the time it's taken for me to (not) get one from Toluna.

halfpint90

i am with valued opinions too and i don't seem to be getting many questionairres from them....

echo

i'm !!!!ed off with toluna.until last year i'd been screened out of every single survey i got but since maybe november i've been doing them and not been screened out.i was unaware that points that are 2 years old expire until i saw that i'd had some taken off me.in total since january i've had 21 825 taken from me.i've emailed just about everybody i can think of and rung them and all they say is you must use your points or they will expire.i've been a member for over 4 years and at no point have i ever had an email telling me of changes ( points expiring).all i want is a sainsbury's voucher and i won't even get that and they're a total waste of space.is there no regulator for these online companies?

jenniewb

echo wrote: »

i'm !!!!ed off with toluna.until last year i'd been screened out of every single survey i got but since maybe november i've been doing them and not been screened out.i was unaware that points that are 2 years old expire until i saw that i'd had some taken off me.in total since january i've had 21 825 taken from me.i've emailed just about everybody i can think of and rung them and all they say is you must use your points or they will expire.i've been a member for over 4 years and at no point have i ever had an email telling me of changes ( points expiring).all i want is a sainsbury's voucher and i won't even get that and they're a total waste of space.is there no regulator for these online companies?

Not saying it will work, but try the surveypolice: http://www.surveypolice.com/