[DVD] Harry Potter 1-5 Limited Edition Gift Set - £16

shop-to-drop

I received an email yesterday to say my has been posted.

Luis-FlightManWithAPlan

fedupconsumer wrote: »

just to say they have removed mine from the accout not going to get this bitterly dissapointed nor the davros one :mad::mad::mad::mad:

Should i make a fuss about this? If others have received theirs?

Well if I was you id wait till we/if we recieve the orders first as im guessing they still might not turn up!

I guess you could give them a ring and see what happens,no harm in trying!

Inverness

Despite ordering before 8.30 on the night this was posted I have now heard my order has been cancelled. I phoned them and was told "so many people had pre-ordered this item that the limited stock we had at this price has gone to them." Not expecting any more in they say.

ebury

This is a good one....
I ordered at about 8.30 as well and have had mine cancelled also...
But,they have taken £16 from my account:eek: :eek:
Just spoke to play and they dont know why it was charged but not shipped!!
After complaining and speaking to another person,was offered the set(when in stock)at £35!! I told him where to go,spouted the usual about being a legal contract once money is taken and was then told ,i could have for the original price that WAS a genuine offer form play,but only 100 units(!!) and then revert back to the price it is today!!

So,if you have been charged(you must check with your bank,as mine had not even been refunded,even though the order was cancelled!!)dont let them get away with it:beer:

fedupconsumer

Inverness wrote: »

Despite ordering before 8.30 on the night this was posted I have now heard my order has been cancelled. I phoned them and was told "so many people had pre-ordered this item that the limited stock we had at this price has gone to them." Not expecting any more in they say.

Thats a load of parp if i have ever heard i it was not on pre order at all those can only be reserved for those dvd;s that are not been released. Cheers all who got more than 1 others missed out by the sounds off.

fuzzgun19

Received this email.. VERY angry, and i have sent them a very stern email complaining!!

Thank you for your recent order.

Unfortunately we experienced pricing difficulties over the weekend which resulted in your order being priced incorrectly. This issue has now been resolved and pricing has reverted to the correct levels. As a result of this, we are unable to supply the item to you at the incorrectly advertised price. Please accept our apologies for any disappointment or inconvenience caused. Should you still wish to purchase this item please visit our website and re-order at the correct price.

Once again, please accept our sincere apologies for the above and please do not hesitate to contact us should you require any further assistance.

Kind Regards

Play.com

fedupconsumer

fuzzgun19 wrote: »

Received this email.. VERY angry, and i have sent them a very stern email complaining!!

Fuzz the info@play.com e-mail will not work which other e-mail addresses are there?

fuzzgun19

If anyone wants to email and complain, here's 2 email addresses i just used -

privacy@play.com
terms@play.com

cadmus

fuzzgun19 wrote: »

Received this email.. VERY angry, and i have sent them a very stern email complaining!!

me tooo, the same email- im mad as hell!.

bexy43

yep, i've had that email too.

I'm disappointed as i wanted the boxset for myself, only ordered 1. I too ordered around 8.30, so it was before it went on hduk i think.

Ho Hum, nothing lost as i do have 1-5 individually, but having that would have been lush.

Lets hoping people do recieve some, then we can all kick off. lol.

Becky x