Boots Mediterranean Range 100 extra points [CLOSED]

mhoc

pdoff wrote:

good luck with getting a reply to your email - I have emailed them 3 times since the start of last week due to broken machines etc. & STILL no reply.

They actually rang me on my mobile when I emailed them about lack of mailings but it takes ages.

I think it must be simpler in the end to write to them

Mary

mhoc

Addy wrote:

I don't think the points are going on for anything. As well as the face masks, I bought a full size body butter and a bathtime treats bag - which although reduced should have had points applied, and I got no points added automatically for anything in the Med. range.

Grrrrrrrrrrrr and Grrrrrrrrrrrrrrrrrrr :mad:

So it might be worth telling the assistant before she scans anything that the points are not going on and she needs to add them manually.

We are not going to make ourselves popular with Boots staff are we

Mary

dollywops

The machine in Boots in Watford was giving out the 100 points Mediterranean vouchers, but there weren't any bags left. As my daughter already has 6 face masks, she said she did not need any more. Had there been any bags, I would have paid for each one separately, as I did last week.

Oh well, it was nice while it lasted. Hopefully it won't be too long before someone spots another nice points earner.

panicos_2

I complained that the store machine was out of order and they gave me 250 points on my card

pesky2

100 Points Tokens still being given in Teesside never tried it though, not enough.

lifeslove

Saint_Chris wrote:

Lifeslove...................No you won't have got the points added, because boots have cottoned on to this and have changed the voucher. it is still valid for 100 points of the meditteran range, but they now have realised that this is happening with the bags and have changed it. That is what the girl said to me boots today.

so there is no point in complaining, as who is really gonna give you £22 for a £7.04 spend.........lets be honest would you?....................just take as it was good whilst it lasted, but it has now ended................and we will just wait for the next mess up to come along.

I wouldn't have minded so much if the girl had told me, she surely would have noticed that I was only getting 1 point per transaction, no wonder she was grinning at her colleague who was standing at the side of her. I just feel really stupid. I will complain anyway because at the end of the day the voucher only excluded minitures and not the bags so I should have gotten my points.

Addy

mhoc wrote:

So it might be worth telling the assistant before she scans anything that the points are not going on and she needs to add them manually.

We are not going to make ourselves popular with Boots staff are we

Mary

Likely not! But heh.....what can you do

Boots should get their systems working right 1st time :rolleyes:

bargainaddict

I got the 100 points voucher today and managed to find 6 bags. However at the till the girl scanned the voucher and I got no points. She then got a supervisor and she added 100 points for me. I pointed out it should be 100 per item but she sais their offers didn't work like that and it was only 100 points per transaction. Told her I bought 2 bags last week and the till gave me 200 points and she said she didn't know how and suggested I contact head office. do you think it will do any good? Unfortunately the voucher doesn't state clearly points are per item.

Emmy

IMHO I think we need to keep quiet...not contacting head office that is, it brings it to their attention and they just might (?) make sure they don't 'slip up' again!!!! and we have 'made' a few points from this (I know not all of us)
Just my thoughts

Ms-Money-Penny

Got a voucher from the machine for 100 points, there were no bags on display so i asked an assistant if they had any left. Bought 2 and gave in the voucher but the 2 x 100 points were not added. When i queried the points the checkout girl said the points only related to the bath items etc.

Never mind, nice bags though