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EDF Flextras

13

Comments

  • Sussex_Dave
    Sussex_Dave Posts: 28
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    edited 8 September at 3:42PM

    Reading the terms anyone already less than 9% who maintain that get 25 free hours each month. Can also choose blocks by hour on Saturday and Sundays. I only do 100ish miles in the EV per week so I can drive that for free and get everything else on in those hours too.

    We consume a fair amount on Saturdays so that is a nice surprise. Info online publishes top earners on SS earning upwards of £50pm, hot tubs constantly running, charging friends cars etc. No doubt unaffordable when people get greedy and take the p, which ends up being the case with many things like this. 🤬

  • InA
    InA Posts: 240
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    From EDF's perspective, making it a monthly rather than weekly challenge may reduce the numbers of people who are able to qualify for the maximum free hours, as there might be more unplanned disruptions over the period of a month that cause people to use more energy at peak times (thus affecting their result for the whole month). EDF still saves money as people are incentivised to shift off-peak AND they give away fewer free hours for the same savings. Sunday Saver seemed to be a more generous scheme than those offered by other providers and what they're offering now is probably closer to what the competition offer. I doubt they'll lose customers to other "free energy" suppliers, but it does make more sense to shop around for a better deal.

  • InA
    InA Posts: 240
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    Yes, their wording is open to interpretation.

    My understanding is that everyone has the same target, but those targets will actually translate to individual energy use that is personalised. For high off-peak energy users (people who charge their cars overnight), 9% will be easily achieved. For low electricity users, even minimal background electricity use (fridges, wifi, devices on standby etc.) at peak times might be sufficient to push them above 9%.

  • mhaldix
    mhaldix Posts: 3
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    edited 10 September at 12:08AM

    My interpretation is that each person's target is 9% of what they were using previously, so each customer's actual target in kWh will be different. How they calculate the amount you WERE using isn't explained very well other than they say weekends aren't included. It could be the amount you were using in the 4 to 7pm peak (as it was with Sunday Saver) or it could be the total usage Monday to Friday. I don't see an explanation and nothing about how you'll be told what the actual kWh target is.

  • InA
    InA Posts: 240
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    I believe individual use is now calculated for the full month (Mondays to Fridays) when the challenge is active. So, as an example, if you use 300kWh on weekdays over the month of October, you would need to restrict peak-time use to below 18% of that to qualify for any free hours (i.e. not exceeding 54kWh) and below 9% for the full allowance (i.e. 27 kWh). It's incentivising consistent peak-time shifting rather than allowing people to potentially make their challenges easier with deliberately higher peak-time use in the preceding month.

  • Grumpy_chap
    Grumpy_chap Posts: 21,832
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    So, this month, I need to load 4pm to 7pm to get the best chance at success in October.

  • InA
    InA Posts: 240
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    I don't think so. If the challenge started when the new scheme was launched (September), then the first free hours will be awarded in October, which means you actively need to shift away from peak hours for the whole month of September. If the challenge starts in October, and they start monitoring usage at that point, then the first free hours from the challenge will be awarded in November (not including the bonus just for signing up). I don't believe loading 4pm - 7pm in the previous month will have any effect on your baseline, but may actually reduce the hours you earn for the following month.

  • bristolleedsfan
    bristolleedsfan Posts: 13,172
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    edited 14 September at 7:08AM

    Someone mentioned earlier in thread Weekend Saver is not available to customers with an EV

    Looks like https://www.edfenergy.com/flextras-rewards/power-perks for EV

    Screenshot (757).png
  • Grumpy_chap
    Grumpy_chap Posts: 21,832
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    AIUI. the challenge did not start in September when the scheme launched.

    September is a registration / baseline month and then the first challenge starts in October and the first "free" electricity at weekends in November.

    Have I understood that incorrectly?

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