Vodafone Broadband Slow Internet

Baldytyke88

I have Vodafone and it has been slow recently. I ran a speed test and it was roughly 50 upload and download, I have a wireless connection; is that about normal?

JSmithy45AD

https://forums.moneysavingexpert.com/discussion/comment/82030662#Comment_82030662

If you're paying for a 50Mbps syncronous connection and getting 100% speed over wifi, then yes, that's perfect.

There may be a little bit of sarcasm in the above however. First off, you haven't said what you're paying for? Is it ADSL/FTTC/FTTP? How does it measure through a wired connection? Measuring through wifi is pointless as distance and a wall or two will reduce any wifi to zero.

andyhicks88

https://forums.moneysavingexpert.com/discussion/comment/82029235#Comment_82029235

I may have to, thanks. They say everything their end is fine and normal and yet there is clearly a big difference between the experience actually using the internet with this new service througj vodafone and what I got with standard part fibre with PlusNet. I can only assume the router is the issue. The only thing I can't quite understand is why I haven't seen anyone else with the same issue if the router just isn't very good.

booneruk

Before spending any money on other routers I would try to exclude the WIFI from things by trying a wired ethernet connection if possible. The wifi could be giving you these latency issues, using ethernet would bypass that and give you a true indication of the connection performance.

I skimmed through the thread and couldn't see anything that confirms this has been tested

QrizB

I skimmed through the thread and couldn't see anything that confirms this has been tested

We've asked the OP to try a wired connection several times; no feedback yet on any results from doing so.

Ectophile

Something you can do is install a WiFi analyser app on a mobile gadget. See if you are using the same channel as a neighbour. That can significantly reduce the speed. If so, the solution is to log into your router's access page http://192.168.1.1/ and try changing it.

andyhicks88

https://forums.moneysavingexpert.com/discussion/comment/82026774#Comment_82026774

It's the same any time of the day. Also the upstairs wifi connection on my devices are constantly fluctuationg between full bars and 1 bar….though I don't think it's a wifi issue itself because the slow internet and loading times/behaviour is replicated even in the same room as the router with full strenth signal indicated. I'm no expert so that's why I asked here lol but everything and my gut is telling me it's a router issue.

andyhicks88

https://forums.moneysavingexpert.com/discussion/comment/82031321#Comment_82031321

I will do so at the weekend.

JSmithy45AD

https://forums.moneysavingexpert.com/discussion/comment/82031356#Comment_82031356

Going off your previous posts you're only testing with two different devices, what are they? Which hub is it, the wifi 6 one or the wifi 7 pro version?

If one or both are Apple devices try disabling Apple iCloud relay.

If one or both are Samsung newish devices try:-

Open Settings > Connections > Wi-Fi.

Tap the three dots (top right) and select Intelligent Wi-Fi.

Scroll to the bottom and tap Intelligent Wi-Fi multiple times until Connectivity Labs is enabled.

Enter Connectivity Labs, look for the Wi-Fi 7 toggle or "Enhanced Compatibility Mode," and turn off Wi-Fi 7 or play around with the other options.

andyhicks88

https://forums.moneysavingexpert.com/discussion/comment/82031880#Comment_82031880

One is an asus windows laptop and the other is Xiaomi phone that's about 3yrs years old. I had no issues liek this on these same devices with my previous (part fibre) service though.