We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
HSBC cashback offer
Comments
-
I suspect the quickest way to open a HSBC account is via the app not online.
I suspect the quickest way to transfer an ISA to HSBC is electronically rather than via paper.
Unfortunately, HSBC don't seem to publish a list for which providers they support electronic transfers on their website - you only seem to be offered it as part of the ISA application process.
It would be a public service if a HSBC customer who hasn't yet applied for an ISA starts an application, says they want to transfer an ISA and notes which providers are supported electronically - you can abandon the application with no ill effect.
0 -
I found this on the HSBC website, though it seems to only apply to the HSBC Loyalty Cash ISA (not part of the current offer), and I couldn't request an online transfer for my provider when applying for the 4.5% account, even though my provider is on the list. Whether transfers from the providers listed below is a different question.
Seems bizarre that HSBC would have different ISA transfer-in processes for their different ISAs, but it seems they do.**************************************************************************************************************************
Check if the provider you're transferring from is listed below.
Before you start, make sure your personal details are up to date in mobile banking or online banking.
If the provider is listed, please complete our transfers in form. This link will open in a new window.
If the provider isn't listed, complete this form This link will open in a new window- Aberdeen Platform Limited
- AIB (NI) (formerly First Trust Bank)
- Aldermore plc
- Atom Bank
- Bank of Ireland UK ISAs
- Bank of Scotland
- Barclays Bank (UK) PLC
- Bath Investment Building Society
- Brent Shrine Credit Union Ltd (My Community Bank)
- Castle Trust Capital PLC
- Charles Stanley & Co Ltd
- Charter Court Financial Services (Charter Savings Bank)
- Chelsea Building Society
- Chip Financial Ltd (provided by ClearBank Ltd)
- Chorley & District Building Society
- Close Brothers Limited
- Co-operative Bank plc (trading as Smile)
- Coventry Building Society
- Cumberland Building Society
- Cynergy Bank
- Danske Bank (Northern Bank Limited)
- Darlington Building Society
- Digital Moneybox Ltd
- Ecology Building Society
- First Direct
- Ford Money FCE Bank PLC
- Furness Building Society
- Gatehouse Bank plc
- Goldman Sachs International Bank (Marcus)
- Goldman Sachs International Bank (Saga Savings)
- Halifax plc
- Hampshire Trust plc
- Handelsbanken plc Cash ISA
- Hargreaves Lansdown Asset Management Ltd
- Hargreaves Lansdown Savings Ltd
- Harpenden Building Society
- HSBC UK Bank Plc Cash ISAs
- HSBC UK Bank plc Global Investment Centre (GIC)
- HSBC UK Bank plc InvestDirect and First Direct Sharedealing branded ISAs
- HSBC UK Bank Premier Investment Management Services (PIMS)
- HSBC UK Bank Private Bank
- Integrated Financial Arrangements Ltd
- Intelligent Finance
- Interactive Investor Trading Ltd
- Investment Funds Direct Limited (M&G Wealth Platform)
- Kent Reliance Banking Services
- Leeds Building Society
- Lloyds Bank plc
- M&S Bank
- Manchester Building Society (7-digit account number)
- Market Harborough Building Society
- Marsden Building Society
- Metro Bank plc
- Monmouthshire Building Society
- Monument Bank
- National Westminster Bank
- Nationwide Building Society
- Newcastle Building Society
- Nottingham Building Society (The Nottingham)
- Novia Financial plc (trading as Wealthtime)
- Paragon Bank Limited
- OakNorth Bank plc
- Post Office
- Principality Building Society
- Progressive Building Society
- Quilter Cheviot Investment Management
- RCI Bank UK Limited
- Royal Bank of Scotland
- Sainsbury's Bank
- Santander UK Plc
- Scottish Widows Bank plc
- Secure Trust Bank plc
- Shawbrook Bank plc
- Skipton Building Society
- St James’s Place Investment Administration
- Starling Bank Ltd
- State Bank of India (UK) Limited
- Swansea Building Society
- Tandem Bank
- Tesco Bank
- TSB Bank PLC
- Ulster Bank Ltd
- United National Bank (trading as UBL UK)
- United Trust Bank Ltd
- Vanguard Asset Management Ltd
- Vanquis Bank Ltd
- Vida Bank Limited
- Virgin Money
- Waystone Transfer Agency (UK) Limited
- West Bromwich BS (WeBSave)
- West Bromwich Building Society
- Yorkshire Building Society
- Zoopa Bank Limited
2 -
Yes, annoyingly both Gatehouse and Shawbroook were missing from the 4.5% application form via the app.
1 -
So Gatehouse and Shawbrook are on the list, yet you're unable to request an electronic transfer-in?
Which ISA was this for - Loyalty?
Doesn't exactly instill any confidence in HSBC's processes!
0 -
As mentioned above by @friolento both are on the list for the Loyalty ISA, but not on the list for the 4.5% ISA which I wanted.
I had to choose the option for "provider not on the list ".
They then apparently send outside the paperwork for transfer.
0 -
Kent Reliance wasn't on. You can download the transfer form.
0 -
Yes, I downloaded a form for each transfer and mailed it to them as they are painfully slow at everything else it seems!
1 -
Another disgruntled HSBC customer here (im) patiently waiting 2 transfers in to HSBC fixed rate Isa account.
Account opened 31/3/2026.
Transfer forms completed and posted 1st class post, next day then....... nothing.
Account open showing £0.
No idea if forms received and in system or anything else.
Thankfully, funds to be transferred are still showing in original accounts but earning a pittance.
To add to my woes, new ISA opened with Santander 7/4/2026, on line.
I'm new to Santander so have to wait for online log in codes to be posted to me (4 - 6) working days apparently. So far, nothing!
It's the lack of communication that's anxiety provoking. I just want it all done and dusted so I can forget about ISA's for another year.
0 -
I did call the HSBC ISA team (03457 404 404) and asked whether they have received my transfer form. They were able to confirm they have it. Worth phoning them to put your mind at rest. And making a note of date, time and name of person you spoke to, just in case there's a dispute further down the line.
2 -
They will have your transfer form - but that isn't necessarily the problem.
The issue they have is completing the transfer and taking the necessary actions to do so on timely basis! I requested my ISA transfer to HSBC before easter. My current provider has advised me HSBC need to confirm the completion - and only then does the transfer of funds happen. This is supposed to be actioned by the accepting provider within five working days - HSBC haven't met this deadline so the funds still sit with my current provider where I can at least see them.
My current provider has done two transfers from the same ISA account this week and it all got completed from request to funds moved and appearing in my ISA account with my new provider (not HSBC) within 48 hours. So it is not my current provider! No interventions or telephone calls needed post me completing the online transfer request - as it should be.
My worry starts when my funds are finally transferred - do they then appear next working day in my HSBC account as they should do? Unlike Bioboybill's £20k - which two weeks on has not been credited to his HSBC isa and HSBC cannot tell him where his money is.
I am stuck now in the process - but if I had known it would be this slow and this hard work I would never have opened the HSBC ISA account and started the transfer.
4
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.3K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.3K Work, Benefits & Business
- 604K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards