Intelligent Octopus Go

MWT

https://forums.moneysavingexpert.com/discussion/comment/81938862#Comment_81938862

I'm not sure if I am understanding you correctly, but the nature of IOG is that you should not be limiting the times that it can charge.

You can set when it has to be charged by and either the percentage to add, or the percentage to charge to depending upon the way you are integrated with IOG, but that is it, limiting it to always charge in the low-rate period is frustrating the intent of the tariff…

QrizB

We have set it up regularly to charge by a certain amount between 11:30pm -5:30am.

Much like Swipe above, this statement puzzles me.

I have an Ohme charger on IOG. When requesting a smart charge in the Ohme app, the two things I can set are the amount of charge I want and what time I want it ready by. I can't restrict it to only charging between 2330 and 0530. (OK I guess I could by not plugging in until 2330 and then requestng it be ready by 0530, but that's not a "setting" exactly.)

Exactly how have you set this up?

SuzeQStan

My apologies I worded badly - we request to charge the car by 5:30am.

And since we have been getting breakthrough higher charges we don’t plug it in till 11:30pm. Also we do this as we really don’t want to use energy during peak times.

MWT

https://forums.moneysavingexpert.com/discussion/comment/81938917#Comment_81938917

Without wishing to be unkind, if that is what you want, IOG is the wrong tariff for you.

When you let IOG decide when to charge it will most often avoid a good part of the time slot you are forcing it to use…

Do you actually leave at 05:30 in the morning? … if not then that should be set to accurately reflect when you need to leave.

SuzeQStan

interesting - what type of tariff would be better then?

MWT

https://forums.moneysavingexpert.com/discussion/comment/81938929#Comment_81938929

Octopus Go offers a fixed low-rate period, and that seems to be what you want.

The lower rate and longer charging period offered by IOG, is in exchange for you letting Octopus decide exactly when to charge, if you do not want to let them decide then Go would be the right choice…

SuzeQStan

we do not leave at 5:30 no - usually around 9am. But we are worried we will get breakthrough charging.

As demonstrated by the screen shot.

SuzeQStan

. 🐙 go is a lot more expensive - we used to be on that when we had our PHEV prior to getting our OHME charger & EV a couple years ago.

Also got an email from 🐙 other day saying our IOG high/ low rate was dropping by almost 2p from 1st of April too. .

Anyway wil be getting in touch with 🐙 CS see what they say about the breakthru high rate charging.

MattMattMattUK

https://forums.moneysavingexpert.com/discussion/comment/81938939#Comment_81938939

The screenshot does not tell us anything other than your property used 1.71kWh between 08:30 and 09:00 on the day in question. It does not tell us it was EV charging and it does not tell us if that charging was initiated by Octopus, you, an error with your charger or something else entirely.

Is it just your charger linked to Octopus or your car as well and are you regularly driving 80+ miles a day or only occasionally?

You may well be causing issues by intentionally limiting charging by plugging in late and forcing an early cut off, although that should still not cause the system to initiate charging at full rate unless you request it manually or have programmed your charger to do so.

What car do you drive?

I would recommend you start plugging in your car when you get home, letting IOG do it's thing and see what happens.

Do you mind if I ask, is English your first language as you are using some unusual phrasing and terminology and not being particularly clear about a lot of things and I am wondering if anything is getting lost in translation?

MWT

https://forums.moneysavingexpert.com/discussion/comment/81938956#Comment_81938956

You clearly enjoy the benefits of IOG, so how about actually letting it work as it should… ?

CS will fix a billing error if it has occurred.