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Halfords Chatham total parking

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Comments

  • meiyaonline
    meiyaonline Posts: 38 Forumite
    10 Posts Photogenic

    Just to reiterate I’m not sure if i left the store car park . I have done so many times before over previous years with permission from the attendant ( to get cash from cash point etc ) but I think I just went back and forth to the store , using the look up parts for your car screen and possibly eventually speaking to someone and waiting to see what my friend ( who is a mechanic ) suggested I buy. So I think I just went to the store and back. I don’t think I was feeling too well anyway as o had started getting some symptoms of a bug that would go on to wipe me out for 6 months ! But it’s so vague . If o went away from the car park I would have asked if it was ok and it may have been to get a drink because at that time I was getting sore throat and felt a bit nauseas around that time but nothing that awful then. I don’t think o left car park but I wanted to be sure and contacted either DCB possibly total car parking but I think DCB because the manager at halford said I should co tact them to sort out but I haven’t had a response .

  • meiyaonline
    meiyaonline Posts: 38 Forumite
    10 Posts Photogenic

    uodate : found this from someone on piston heads talking about parking charge they received in 2010 from Halfords Chatham

    25 Sept 2013 — The 30 minutes allowed for parking is only for time spent in the store. Chris further advises that the car park is right next to the High Street 

    This is the sign I photographed and appears to have been replaced by little signs on the building walks now .
    so I would have been under the old regulations . Not the current . Wonder why they changed it . I’ll see what else I can dig up about this charge from2010

  • meiyaonline
    meiyaonline Posts: 38 Forumite
    10 Posts Photogenic

    in a response to the 2010 complainant to Halfords the customer services manager responded

    The only exception to the 30 minute stay is if a customer is genuinely held up in store for some reason. In this instance the store will deal with the Management company on the customer's behalf.

    Well I was held up because I still didn’t know which battery I should get and I don’t think I found someone to help when I first went in , I think I might have spoken to someone when I went back in. I’m sure I stayed in the car though . As was texting to see which to purchase as I didn’t want to have to bring it back as this store is actually out of my way but I had to be in Chatham that day to collect vet prescription food for my ca so went there after visiting the vet .
    however I’m told by store staff that they do not intervene with charges that are in process of small claims court .or dating back a year .
    im not sure if that helps but the signage was different to the ones there now . And they changed between 14 th and now

  • Half_way
    Half_way Posts: 7,712 Forumite
    Part of the Furniture 1,000 Posts Name Dropper

    If this is the Halfords stores own car park then they can intervene, you need to tell them that they are jointly and severally liable for the actions of their agents, and that they must instruct ( not ask - instruct as in demand/tell etc) their agents - the parking company to issue a discontinuance of the claim.

    The court papers have been issued so we cant stop this is yet another lie from the parking industry, and companies/landowners who take/allow PPCs on need to face up to their responsibilities instead of trying to wash their hands of it

    From the Plain Language Commission:

    "The BPA has surely become one of the most socially dangerous organisations in the UK"
  • meiyaonline
    meiyaonline Posts: 38 Forumite
    10 Posts Photogenic

    I was told by the store manager that Halfords rent the car park from total parking solutions . In a rely to someone else in 2010 ( found on piston heads ) the response to the complainant states

    The car park that is used by our customers does not belong to Halfords, it is administered by a totally different company and they set the rules and regulations in relation to the use of the car park

  • Half_way
    Half_way Posts: 7,712 Forumite
    Part of the Furniture 1,000 Posts Name Dropper

    The car parking company will be there at the invitation of the landowner/car park owner, no one will b renting form total car park solutions.

    the chain is probably as follows:

    Halfords rent the store from a landlord, the land is the physical building and attached car park.

    The landlord owns both.

    the landlord has agreed to allow the parking company onto its land, sometimes this is touted as "free" sometimes the landlord will get a cut of the grubby money from the parking company.

    If Halfords were doing the correct thing they would say something like the land is owned by our landlords XYZ land, and it is them who have appointed the car parking company.

    From the Plain Language Commission:

    "The BPA has surely become one of the most socially dangerous organisations in the UK"
  • Gr1pr
    Gr1pr Posts: 13,342 Forumite
    10,000 Posts Second Anniversary Photogenic Name Dropper
    edited 28 March at 3:39PM

    Administered yes ( not owned by TPS ) , meaning that they had the contract to oversee the parking on that private property, either with a contract with the landowner, or more likely with the landlord ( the management company on behalf of the landowner. ) Halfords rent from the management company, not from TPS

    Regardless of any complaint, get started on your defence, 10 days left until the deadline

  • meiyaonline
    meiyaonline Posts: 38 Forumite
    10 Posts Photogenic

    so I use all of the template bar para 10?

    And I’m still unsure re pasta 3 what my defence is?
    Should I say I was the keeper and driver or deny both ?
    Dies it say somewhere I should use chan vs something for DCB legal claims?

  • meiyaonline
    meiyaonline Posts: 38 Forumite
    10 Posts Photogenic

    sorry para

  • meiyaonline
    meiyaonline Posts: 38 Forumite
    10 Posts Photogenic

    can I ask the matter of Halfords and tps contract either with landlord or Halfords , does that play a part in the defence in any way and as yet I have received nothing about the facts of the case ( ie times etc that I was there)

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