We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Ground source heat pump

I’ve recently moved to new build estate and all houses have ground source heat pumps. We have a company who installed the main linked underground supply and are responsible for this outside all properties but individual homes have to contribute to this company monthly based on house size towards the maintenance of this and for them to use the solutions needed within the system to generate the heat from underground. These charges range from approximately £55 monthly for two bed up to £95 monthly for five bed properties. The residents think this is very steep and that we can have this increased every April but can’t see how we can get a way to reduce these fees. The savings from the heat pump are being negated by these charges. Anyone else experienced a similar situation?

Comments

  • Flugelhorn
    Flugelhorn Posts: 7,611 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper

    not sure that you are in the right bit if the forum - I think there is a fuel section somewhere

  • sausage_time
    sausage_time Posts: 1,880 Ambassador
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic

    Moved to Heat Pumps. 😎

    I’m a Forum Ambassador and I support the Forum Team on the Credit CardsSavings & investments, and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • squirrelpie
    squirrelpie Posts: 1,652 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper

    You say "the main linked underground supply", which makes me wonder whether this is some kind of shared heat network? A normal ground source heat pump has some pipes normally laid in your garden or in boreholes under your garden or house. There'd be no need to keep paying the company that installed it every month. So I think it would be helpful to expalain a bit more about the type of heating you have got, so we can better understand your problem. Is there a description of these heating systems online anywhere, or do you konw the manufacturer's name and the model numbers?

  • QrizB
    QrizB Posts: 21,975 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper

    You say "the main linked underground supply", which makes me wonder whether this is some kind of shared heat network?

    My reading of it is that the OP's development has a single shared underground loop for their individual GSHPs. This could be installed under a common area.

    The monthly fee is for maintenance of this common underground loop.

    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Kirk Hill Co-op member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 35 MWh generated, long-term average 2.6 Os.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • Netexporter
    Netexporter Posts: 2,583 Forumite
    1,000 Posts Second Anniversary Name Dropper

    Yes, my reading is that it is a common borehole or ground-loop. Were the costs not spelled out in the sale documentation? Often new developments common areas are maintained by a private contractor, with a monthly/annual fee, rather than them being maintained by the local authority as part of the council tax bill. Does this payment perhaps include all shared common services?

  • Arunmor
    Arunmor Posts: 796 Forumite
    500 Posts Second Anniversary Name Dropper

    We have a personal GSHP with a 700m ground loop at a depth of 1m which has been in place for 15+ years All we have had to do is every now and again top up the ground loops. It takes a few years to get all the air out the system but over the last few years it maybe takes half a liter a year. Cost minimal.

    £55/month needs exploring and understanding of what is going on. My system will take out 4-5C out of the system and if you were next in line you machine would need to work a little harder, which obviously will get progressively worse.

    So that strikes me not how your system will work so more likely a borehole or more than one.

    Find out how your system actually works.

  • MWT
    MWT Posts: 10,845 Forumite
    10,000 Posts Sixth Anniversary Name Dropper

    Definitely more information needed, and you would have expected that information to have been provided during the house purchase process…

    If this is a single system servicing multiple homes then there may also be some electricity cost for pumping as part of that monthly figure.

    How many houses are connected on the site?

  • MWT
    MWT Posts: 10,845 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    edited 9 March at 1:00PM

    Found this with a quick search, not sure if it is similar/same :

    https://www.thermalearth.co.uk/shared-ground-loop

    Interesting to note it lists a key benefit as being low maintenance costs…

    Screenshot 2026-03-09 at 11-58-54 Shared Ground Loop Systems UK Multi-Property Heating £7 500 Grant.png

    I wonder if that monthly cost includes the annual maintenance of the individual heat-pumps at each house?

Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.3K Spending & Discounts
  • 247K Work, Benefits & Business
  • 603.6K Mortgages, Homes & Bills
  • 178.3K Life & Family
  • 261.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.