The Top Regular Savers Discussion Thread

clairec666

https://forums.moneysavingexpert.com/discussion/comment/82056643#Comment_82056643

Thanks - I was just about to ask that very question, is it straightforward to change your nominated account with Bucks. I haven't funded mine yet, but after reading everyone's Natwest horror stories I'd quite like to change my nominated account from Natwest. Sounds like it's fairly hassle-free to change it.

dcs34

https://forums.moneysavingexpert.com/discussion/comment/82056643#Comment_82056643

Buckinghamshire BS / NatWest/RBS/Ulster Fraud Check Issues

It might be worth making a formal complaint to NatWest/RBS/Ulster as this seems to be a specific issue their system has with Buckinghamshire BS over what should be a routine opening deposit for a building society account. Bit of a cheek for them to refuse the payment outright - especially if it passed COP checks - and at the end of the day if you as the customer authorise the payment then it should be a case of 'on your head be it' (which is basically what the chap on the fraud team said to me!).) I was almost tempted to mention on my call to the fraud team that I was aware others had similar issues but stopped myself as I felt that was the sort of red flag comment that might make them reject me!

For others in similar situations you might be able to cut the time on the phone by going via their Premier Services line - 0333 202 3330. You'll still get put through to the same fraud team but I was connected to India straight away on Tuesday so might allow you to jump the queue.

I made the second deposit yesterday from NatWest without any issues and I'd previously paid into an easy access saver without issues. So maybe it's something specific about how Buckingham BS are setting up the COP checks on these regular savers?

Hattie627

I funded my Bucks BS Regular Saver on 22nd June (initial payment of £250 by FP bank transfer) and on 1st July (£250 by standing order) both from my Santander Edge current account without any problems. I can't understand why NatWest/RBS don't seem to recognise BBS as a reputable UK savings institution. It is registered with FCA and has full FSCS protection.

SJMALBA

No problems encountered funding Buckinghamshire RS from Bank of Scotland.

However, I still can't get a COP match for Dudley - account open 25th, first deposit made on the 30th, second on the 1st, so no block on making the payments, but no COP match…?

KneadtheDough

https://forums.moneysavingexpert.com/discussion/comment/82056555#Comment_82056555

Buckinghamshire/BS Regular Saver — NatWest/RBS Fail


Mine didn't go through … again.



charlie12525

https://forums.moneysavingexpert.com/discussion/comment/82055211#Comment_82055211

Same here. So I hit the feedback button and commented on the confusing message.

flaneurs_lobster

https://forums.moneysavingexpert.com/discussion/comment/82056686#Comment_82056686

Odd isn't it. Some new-fangled TechFin based out of Uzbekistan you might expect the algorithms to take an interest but payments to a BS established 120 years ago via Barclays (est.1896). Something's upset them.

My FP from RBS worked just fine (after the blocks of last month).

badger09

https://forums.moneysavingexpert.com/discussion/comment/82056586#Comment_82056586

MONBS RS8
There is no problem making a 13th payment per se.
As I withdrew some funds several months ago, my 13th payment of £500 on 1st July did not take balance above £6k so is within T&C. As was yours.

Kim_13

https://forums.moneysavingexpert.com/discussion/comment/82056898#Comment_82056898

Does anyone know if they've changed banking provider or something, which might explain it upsetting them for a time.

Annoying they can't deal with this in branches - then the Bucks account could be logged into in their presence to prove it is not dodgy. Why they can't give clearance for 11 or 12 x £250 once assured that the first is OK is beyond me. Are Standing Orders still getting blocked or is it just FPs?

fabsaver

Buckinghamshire BS / NatWest/RBS/Ulster Fraud Check Issues

It seems bizarre how their fraud systems are repeatedly being triggered by a harmless Building Society. I didn't have any problems sending payments from Nationwide.

I wonder if it has something to do with the word "Bucks" being a slang term for dollars. Their algorithms may be picking it up as some sort of "Fast Bucks" get rich quick, dodgy investment scheme.

It still doesn't explain why their fraud teams can't just make a simple check to establish this isn't the case. If it happened to me I would be making a complaint, especially if they refused to authorise the payment (as happened to @Bridlington1 ).