The Top Regular Savers Discussion Thread

flaneurs_lobster

https://forums.moneysavingexpert.com/discussion/comment/82057066#Comment_82057066

On a human level, Bucks has a board of directors - at least some of these people will have a channel to the higher reaches of NatWest Group (and maybe the regulators) - it's how The City works. They should be having a word.

Hattie627

https://forums.moneysavingexpert.com/discussion/comment/82057091#Comment_82057091

It's possible that the people at Bucks don't know of the problem and that savers affected could perhaps usefully let Bucks know what is going on.

Bucks is a very small organisation. They only have one office, so getting the information (that there is a problem making payments from RBS/NatWest to some Bucks savings accounts) to the right level within Bucks should be easier than in much larger institutions.

dcs34

https://forums.moneysavingexpert.com/discussion/comment/82057157#Comment_82057157

I have written to Buckinghamshire BS to make them aware of my experience and that others have had similar issues with NatWest/RBS/Ulster Bank.

avocado1988

I can see that after applying, the new Dudley's Loyalty Regular Saver Issue 3 has appeared in my accounts having already had the Dudley Regular Saver. In terms of depositing money, I assume that it has a new roll/reference number (as seen in my accounts) but the same Society Account number and Sort Code as per the Dudley Regular Saver? In which case I will then make my deposit rather than waiting for their email….

KneadtheDough

@avocado1988

Dudley

This is from their website for paying in:

Savings passbook accounts

Sort Code: (Removed by Forum Team)
Account Number: (Removed by Forum Team)

Please remember to always quote your roll reference number when making a transfer in to your Dudley Building Society account.

[SOURCE: https://www.dudleybuildingsociety.co.uk/savings/existing-customers/how-to-pay-into-an-account/]

avocado1988

https://forums.moneysavingexpert.com/discussion/comment/82057485#Comment_82057485

Thank you so much! I very much appreciate and finding the information for me:))

nottsphil

https://forums.moneysavingexpert.com/discussion/comment/82056552#Comment_82056552

Just to be clear to others, they allow 13 or more payments as long as they are confined to 12 months.

Chaykin

https://forums.moneysavingexpert.com/discussion/comment/82057576#Comment_82057576

Monmouthshire BS: Yes, sorry, should've maybe been clearer and say that by saying "13th payment" I meant a payment made in the 13th calendar month after account opening (1st one being the calendar month in which the account was opened) that would take the account above the maximum balance advised in the T&Cs.

nottsphil

https://forums.moneysavingexpert.com/discussion/comment/82055014#Comment_82055014

I've checked the meaning of minima and that bit still doesn't make much sense (even discounting the furniture shop in Birmingham)😀

Bridlington1

https://forums.moneysavingexpert.com/discussion/comment/82056692#Comment_82056692

Funnily enough I have done this. Ulster decided not to uphold my complaint saying they were following their own policies to prevent fraud etc.

I also complained that their chatbot didn't have enough room to put everything I wanted to say in the original complaint due to a character limit, they upheld this part of the complaint and have offered me £50 as an apology.

Thus to summarise they didn't uphold the complaint, but have upheld my complaint about their complaint's process. I've decided to let them off on this occasion so have taken the £50 so shall leave it at that, but of course if I have any more issues I shall not hesitate to complain and make it a wordy one.